I use JoomlaWorks 'AllVideos' Plugin v4.6.1

If I use the flv version:
{flv}quickhouse_montage{/flv}
Then this works well on desktops and laptops, but on smartphone and tablet I got an error:
Error loading player: No playable sources found

When I change the code in
{mp4}quickhouse_montage{/mp4}
it works well on smartphnoes and tablets, but on my desktop I get the error:
Error loading media: File could not be played.

How can I use this plugin so that it works well on smartphones and desktops ?

Hi. FLV is Flash video so it will never work on devices that do not support Flash. You should go with the MP4 format. Of course the video should be encoded in MP4. Is there a link to the page with the MP4 video? Which browser are you using?

The website is multilanguage.
In the german version (for testing) I use the mp4 movie.
In the other 2 languages the flv version.


The mp4 does not work in Internet Explorer 9 and also not in Firefox 32.0.3.
In Chrome it does work.

Check the following:

1. You are using HTML5 doctype. Otherwise IE will render in quirks mode and the video will not play.
2. Your server serves the video with the correct mime type headers : video/mp4 . Otherwise IE will not play it.
3. The mp4 file is encoded using H.264 . Anything else will fail.

Thank you very much !
I have created the mp4 file encoded using H.264 and now it works on smartphone and desktop !

You are welcome.