COMMUNITY FORUM

unable to play video

9 years 7 months ago - 9 years 7 months ago #152945 by Franck ARBONA

unable to play video was created by Franck ARBONA

Hello,

Sorry but since the k2 update, I have this message instead of the video player :
Error setting up player : Missing license key

K2 : 2.7.0
Joomla 3.5
PHP 5.6.19
Plugin : 4.7.0
My license key is valid

Could you help me please ?

Last edit: 9 years 7 months ago by Franck ARBONA.

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9 years 6 months ago #153187 by Krikor Boghossian

Replied by Krikor Boghossian on topic unable to play video

Hello,

Is there a link to your site available?

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8 years 5 months ago #161975 by Kelsey Brookes

Replied by Kelsey Brookes on topic unable to play video

I'm getting this as well for audio on this site:

markbunn.com.au/media-library/radio

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8 years 5 months ago #161985 by Krikor Boghossian

Replied by Krikor Boghossian on topic unable to play video

Actually the player is functioning properly on my end.
I listened to Winter Blues and Winter Colds.

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8 years 5 months ago #162151 by Kelsey Brookes

Replied by Kelsey Brookes on topic unable to play video

I discovered the issue on my end - if you've got an aggressive caching system in place, you need to ensure it gets regularly cleared out.

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8 years 5 months ago #162159 by Krikor Boghossian

Replied by Krikor Boghossian on topic unable to play video

Nice to hear that you sorted it out.

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