MP3 Player Does Not Display 1 month 4 days ago #164796

When I upgrade AllVideos from version 4.7.0 to 4.8.0 on my Joomla! 3.8.1 site, the MP3 player does not display properly. All I see is a black box. If I set the height high enough the black box will show a gray triangle "play" icon. Clicking the icon does play the audio. I found a posting that seemed to describe the same issue (www.joomlaworks.net/forum/allvideos/47876-no-player-for-local-audio-files) but that fix did not solve the problem.

Any thoughts on how to fix the issue?

Thanks
Last Edit: 1 month 4 days ago by Christopher Hepp.

MP3 Player Does Not Display 1 month 4 days ago #164797

Inspect the black box with your browzer tools and see the filename it is pointing to.
Is the filename there correct? If not change it in the tag and this may get it playing.
Formatting later after it plays

MP3 Player Does Not Display 1 month 4 days ago #164821

The file does play, but the controls are unavailable and the site visitors won't know that it's an MP3 player.

MP3 Player Does Not Display 1 month 3 days ago #164826

Formatting later after it plays
Now its time to look at the plugin audio player settings and use the inspection tool to check the css to see what makes it do what you want it to
Also, searching the forum for format audio player may yeild answers
If you have a link to the site please post it

MP3 Player Does Not Display 1 month 2 days ago #164835

Hmmm... Its working now. I'm not sure if there was some kind of caching issue or if an update to another component cleared up the issue. I'm hesitant to upgrade my production site until I can figure out what happened. I'll do some more testing.

Thanks.
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MP3 Player Does Not Display 1 month 2 days ago #164843

Keep an eye on your browser developer tools' console tab.
JavaScript errors can break several components.
IMPORTANT: Please search the forum before posting a question!

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