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video is not playing on iPad

  • Antje Heinemann
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6 years 1 month ago #167274 by Antje Heinemann
video is not playing on iPad was created by Antje Heinemann
Hi dear JoomlaWorks Team,

I have a problem with the video playing on the iPad.

It works fine on the laptop and on the smartphone, but on the iPad, you can start the video, you can hear the audio, but you cannot SEE the video ... any ideas?

Another question is: I have a foto in the folder of the video, with the same name as the video, so it is shown, when the video is not playing. This foto though is only seen on the laptop, not on the tablet and not on the smartphone ... does that perhaps have to do something with the above matter?

The (test)site is: joomla.katamaran-charter-mallorca.com

Thank you very much in advance for your help!

Best regards
Antje

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  • Krikor Boghossian
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6 years 4 weeks ago #167335 by Krikor Boghossian
Replied by Krikor Boghossian on topic video is not playing on iPad
Hello Antje,

This CSS rule is breaking the player
@media (max-width: 1179px){
#sunfw-master .sunfw-content .container {
    width: auto !important;
}}
joomla.katamaran-charter-mallorca.com/templates/jsn_pixel2_pro/scss/joomla/_custom.scss line 118.

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6 years 4 weeks ago #167336 by Krikor Boghossian
Replied by Krikor Boghossian on topic video is not playing on iPad
Hello Antje,

This CSS rule is breaking the player
@media (max-width: 1179px){
#sunfw-master .sunfw-content .container {
    width: auto !important;
}}
joomla.katamaran-charter-mallorca.com/templates/jsn_pixel2_pro/scss/joomla/_custom.scss line 118.

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  • Antje Heinemann
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6 years 3 weeks ago #167382 by Antje Heinemann
Replied by Antje Heinemann on topic video is not playing on iPad
Hi Krikor, thank you very much for your answer. I deleted the CSS rule you mentioned ... and it is still not playing :-( do you have another idea?

Best regards & wishing you a happy eastern.
Antje

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  • Krikor Boghossian
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6 years 3 weeks ago #167393 by Krikor Boghossian
Replied by Krikor Boghossian on topic video is not playing on iPad
Sorry about that, change auto to 100%

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