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Player does not display and Chrome inspection console shows errors

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3 months 1 week ago #167483 by GARY
GARY created the topic: Player does not display and Chrome inspection console shows errors
Hoping someone can help, this is the 3rd player I have tried and none are working.
Symptoms:
The player does not load, there is a blank spot in the article where the plugin tag is inserted.
The tag is thus:
{mp3}tuftedtitmouse.mp3{/mp3}

I think I copied the template files correctly, they are as indicated here:
/templates/beez_20/html/jw_allvideos/default.php
/templates/beez_20/html/jw_allvideos/css/template.css

The installation does not show up in my "root/plugins" folder.

Chrome inspection console shows these errors:

Failed to load content.jwplatform.com/libraries/VudZEfME.js
resource: net::ERR_BLOCKED_BY_CLIENT

Uncaught TypeError: Cannot read property 'css' of addStyles.js:311
undefined

Uncaught ReferenceError: 825-tufted-titmouse-baeolophus-bicolor:224
Clappr is not defined

These are the settings:
Details
AllVideos (by JoomlaWorks)
Status Enabled
Access Public
Ordering 0.Allvideos(by JoomlaWorks
Plug-in Type content
Plug-in File jw_allvideos
ID 10101
Description JoomlaWorks 'AllVideos' Plugin v4.8.0 for Joomla

Basic Options
Video Parameters
Select template Responsive
Local Video Folder
images/videos
Default width (in px) for videos
400
Default height (in px) for videos
300
Flash-based video player transparency Yes
Flash-based video player background color
#010101
Background color for videos reproduced by the QuickTime player
Audio Parameters
Local Audio Folder
images/videos
Default width (in px) for audio player
480
Default height (in px) for audio player
24
Allow audio downloading No
Global Parameters
Autoplay No
Loop No
Enable YouTube privacy-enhanced mode No
JW Player Parameters
Display JW Player controls Yes
JW Player loading location CDN
JW Player API Key (required when loading the player from your server)
JW Player CDN URL
Performance Parameters
Compress player JS scripts using PHP No

I am using Joomla! 2.5.28

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3 months 1 week ago #167500 by Krikor
Krikor replied the topic: Player does not display and Chrome inspection console shows errors
Hello there,

Is there a link to your site?

IMPORTANT: Please search the forum before posting a question!

JoomlaWorks Support Team Member

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JoomlaWorks
www.joomlaworks.net/

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3 months 1 week ago #167511 by GARY
GARY replied the topic: Player does not display and Chrome inspection console shows errors

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3 months 6 days ago #167517 by Krikor
Krikor replied the topic: Player does not display and Chrome inspection console shows errors
Hello,
The page cannot be loaded Chrome returns "This site can’t be reached"

IMPORTANT: Please search the forum before posting a question!

JoomlaWorks Support Team Member

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JoomlaWorks
www.joomlaworks.net/

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3 months 6 days ago #167525 by GARY
GARY replied the topic: Player does not display and Chrome inspection console shows errors
Must be an intermittent server error. I just tried it with Chrome and the page loaded on the 1st try, after a 1 second delay loaded OK on the 2nd try, then I had the same response that you mentioned and it took about 5 refreshes to load the page. Not sure what is going on but maybe it is all related to the problem I originally mentioned??? Sorry for the hassles.

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3 months 5 days ago #167534 by Krikor
Krikor replied the topic: Player does not display and Chrome inspection console shows errors
AllVideos (if broken) would cause another issue, so I doubt this is related to the extension.
I am getting a 403 forbidden error now. -> Forbidden
You don't have permission to access /index.php/component/content/article/9-uncategorised/825-tufted-titmouse-baeolophus-bicolor on this server.

IMPORTANT: Please search the forum before posting a question!

JoomlaWorks Support Team Member

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JoomlaWorks
www.joomlaworks.net/

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