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AllVideos "Error code: html5_video: 3"

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5 years 8 months ago - 5 years 8 months ago #168691 by Patrick Siebrecht
AllVideos "Error code: html5_video: 3" was created by Patrick Siebrecht
Hello, I have installed with the All Video Plugin. I have now put a test way times a video in a post. I can also watch the video on the laptop, but my smartphone is not. There I get the error message: Error code: html5_video: 3

Here is the link: freiwilligefeuerwehrankum.de/einsaetze/einsatzbericht/947
Thanks for your help.
Last edit: 5 years 8 months ago by JoomlaWorks.

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5 years 8 months ago #168729 by Anja
Replied by Anja on topic All Videos error code htnl5_video3
I have the same Problem. The Video first Plays properly - everything is fine - but after about one Minute, it stops and says 'error code: html5_video:3'.

Somebody any idea for that?

Greetings, Anja

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5 years 8 months ago #168734 by Patrick Siebrecht
Replied by Patrick Siebrecht on topic All Videos error code htnl5_video3
Unfortunately, my question was not answered until today ....

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5 years 8 months ago #168751 by JoomlaWorks
Replied by JoomlaWorks on topic All Videos error code htnl5_video3
Install the dev version of AllVideos to fix your issue: github.com/joomlaworks/allvideos/archive/master.zip

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5 years 7 months ago #168762 by Patrick Siebrecht
Replied by Patrick Siebrecht on topic All Videos error code html5_video3
Thanks for the answer. I have the plugin installed. I still can not watch it on my smartphone. The same error as described above.

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5 years 7 months ago #168765 by JoomlaWorks
Replied by JoomlaWorks on topic All Videos error code html5_video3
The error code 3 is a decode error, which means your browser can't decode the video (developer.mozilla.org/en-US/docs/Web/API/MediaError). Have you tried a different video file?

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5 years 7 months ago #168773 by Patrick Siebrecht
Replied by Patrick Siebrecht on topic All Videos error code html5_video3
Yes, I have uploaded the video as a wmv, because I get on the PC and the smartphone shows nothing more, except advertising of Microsoft Silveright.

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5 years 7 months ago #168787 by JoomlaWorks
Replied by JoomlaWorks on topic All Videos error code html5_video3
Try using more modern format or formats that are not windows specific. These formats cannot be played back on smartphones. Neither FLV. Try mp4 or mov or webm and you'll be fine. It'll be very easy to find a transcoder to convert your WMV files to MP4 (lots of great freeware or open source apps to do that).

E.g. this is great on a Mac: macroplant.com/adapter/video-converter

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