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Wont play on Apple mobile products

  • Andy Ticehurst
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4 years 7 months ago #172582 by Andy Ticehurst
Wont play on Apple mobile products was created by Andy Ticehurst
Video works fine on PC, Mac but wont work on iphone or ipad.

Error code html5_video:4

www.jimmyvernon.com/index.php/blog/147-tcr-round-2-race-2-3

Please help

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4 years 7 months ago #172618 by JoomlaWorks
Replied by JoomlaWorks on topic Wont play on Apple mobile products
I assume you mean Safari on these devices... Did you check if playback is OK using Chrome for example?

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4 years 7 months ago #172658 by Andy Ticehurst
Replied by Andy Ticehurst on topic Wont play on Apple mobile products
Im talking about an iphone! Click on the link on you iphone and you'll see it wont play

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4 years 7 months ago #172662 by JoomlaWorks
Replied by JoomlaWorks on topic Wont play on Apple mobile products
Safari is the browser in iPhones. Chrome is also available. Try the latter and see if it works.

It would also help if you knew your iOS release version.

P.S. Android fan here.

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4 years 7 months ago - 4 years 7 months ago #172813 by Willemijn
Replied by Willemijn on topic Wont play on Apple mobile products
Hi,
have the same problem. On my iMac in Safari the video player does not work and same on mobile (iphone with Safari).
Link (not yet live officially)
katinka.willemijn.eu/beton
Last edit: 4 years 7 months ago by Willemijn. Reason: link was wrong

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4 years 7 months ago #172814 by Willemijn
Replied by Willemijn on topic Wont play on Apple mobile products
Have found out that the Responsive theme does not work, the Classic works just fine, so issue solved!

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4 years 7 months ago #172817 by JoomlaWorks
Replied by JoomlaWorks on topic Wont play on Apple mobile products
The Responsive template in AllVideos may be overwritten by your template's CSS, that's why things seem broken.

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4 years 7 months ago #172822 by Willemijn
Replied by Willemijn on topic Wont play on Apple mobile products
OK thanks!
That makes sense! However, the classic works fine in this case.
Thanks a lot!

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4 years 7 months ago #172824 by JoomlaWorks
Replied by JoomlaWorks on topic Wont play on Apple mobile products
Sure, if you're OK with that, then it's all good.

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