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Joomla player not showing file

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4 years 5 months ago - 4 years 5 months ago #173273 by Hannah
Joomla player not showing file was created by Hannah
I have the latest version of joomla and allvideos. I've uploaded an mp3 file onto the server. When I put the correct code in my joomla article, the player shows on the frontend, however it is empty.

processcoaching.com/component/content/article/52-articles/featured-articles/306-teachers-training-roundtables

Other mp3 files seem to working fine. I've checked that the file name is accurate in joomla article, and it is. Not sure how to fix this issue. Thanks in advance for the help.
Last edit: 4 years 5 months ago by Hannah. Reason: more information

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4 years 5 months ago #173293 by Hannah
Replied by Hannah on topic Joomla player not showing file
I'm still hoping to hear from support with a resolution. Haven't heard back yet

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4 years 5 months ago #173339 by JoomlaWorks
Replied by JoomlaWorks on topic Joomla player not showing file
Apparently the file /images/audio/TTROne.mp3 is redirecting to /images/audio/TTROne.html because it's not there. Load up processcoaching.com/images/audio/TTROne.mp3 and you get a 404.

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4 years 5 months ago #173377 by Hannah
Replied by Hannah on topic Joomla player not showing file
Simple solution! Thanks Fotis!

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4 years 5 months ago #173387 by JoomlaWorks
Replied by JoomlaWorks on topic Joomla player not showing file
You're welcome.

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