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Another MP3 NOT playing topic

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3 months 3 weeks ago - 3 months 3 weeks ago #176048 by Chas Large
Another MP3 NOT playing topic was created by Chas Large
Hi Fotis,

Just built a new website www.chatfm.co.uk for our local community radio station and it's on Joomla 3.9.18, with Allvideos plugin 6.1.0 installed end enabled. We don't use K2, just the bare protostar template at the moment.

Uploaded a .mp3 file to a sub directory of images/audio so it appears in the tag on the page like:
{mp3}jingles/ELLIE's_Jingle.mp3{/mp3}

And that's how it remains on the page too, no player is displayed, just the tag.

Also tried the full remote URL tag too:
{mp3remote}https://www.chatfm.co.uk/images/audio/jingles/ELLIE's_Jingle.mp3{/mp3remote}

If you play the URL link directly it plays:

www.chatfm.co.uk/images/audio/jingles/ELLIE's_Jingle.mp3

The test page is on:

www.chatfm.co.uk/index.php/test

Followed all the instructions in the documentation and looked at other topics here with no success.

I'm stumped, please help!

Thanks
Chas

"You blows who you is." Louis Armstrong
Last edit: 3 months 3 weeks ago by Chas Large.

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3 months 3 weeks ago #176055 by Fotis
Replied by Fotis on topic Another MP3 NOT playing topic
Remove the single quote from the filename, otherwise you'll have to HTML-encode it.

When you use local media, don't append the file extension, so just make it:
{mp3}jingles/ELLIEs_Jingle{/mp3}
(single quote removed)

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3 months 3 weeks ago #176071 by Chas Large
Replied by Chas Large on topic Another MP3 NOT playing topic
Hi Fotis,

Sadly this has not fixed the problem. I removed the single quote from the filename on the site and from the text on the page links in both local and remote links, still they just showed as the code, so I reduced the filename to just one word and the result is the same, please see screen shot.

Is there some extra software I need to have installed on the site other than Allvideos? or some setting I need to check?

Thanks
Chas

"You blows who you is." Louis Armstrong
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3 months 3 weeks ago #176072 by Chas Large
Replied by Chas Large on topic Another MP3 NOT playing topic
OK, so actually it IS fixed. I was using an HTML Module to create that page, putting the tag back into an article it now works OK, so you were spot on with the quote and the extension.

Thanks Fotis, much appreciated.

Chas

"You blows who you is." Louis Armstrong

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3 months 3 weeks ago #176079 by Fotis
Replied by Fotis on topic Another MP3 NOT playing topic
You can still use the Custom HTML module. Just make sure you have "content prepare" (I know, Joomla plays mind games sometimes) enabled.

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