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mp4 wont play

  • stephen jones
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1 week 5 days ago #176644 by stephen jones
mp4 wont play was created by stephen jones
mp4 wont play on either article or module.

i uploaded via ftp to my server the .mp4 file in the images/video file..

prepare content set to yes for module.

i have this in article and module.... {MP4}accolade{/MP4}

atatched a picture of what you see in front end on module position..... 3 dots!

please help.

am using latest jomla and version of your plugin. also admin tools pro.... could that be stopping it?
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1 week 2 days ago #176653 by Fotis
Replied by Fotis on topic mp4 wont play
First of all, it's lowercase {mp4}...{/mp4}. This is important.

Secondly, as long as accolade.mp4 is inside /images/video/ and "images/video" is set in the plugin's parameters, then your video should display just fine.

If you've double-checked the above and still see no video, it could be related to CSS conflicts. There's no reason for Admin Tools to block AllVideos...

Of course a URL to an actual page with the video on would really help me see what's wrong...

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1 week 2 days ago #176661 by stephen jones
Replied by stephen jones on topic mp4 wont play

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1 week 2 days ago - 1 week 2 days ago #176664 by Fotis
Replied by Fotis on topic mp4 wont play
AllVideos is loading up just fine, however the path to the video file is wrong:

www.accoladeacademy.co.uk/images/videos/accolade.mp4 (404 error)

The video seems to be located in: www.accoladeacademy.co.uk/images/video/accolade.mp4

So you should ensure the path in AllVideos params is set to "images/video" and not "images/videos". In other words, you missed an extra "s".

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Last edit: 1 week 2 days ago by Fotis.

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1 week 2 days ago #176665 by stephen jones
Replied by stephen jones on topic mp4 wont play
thank you . wood for trees etc!

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1 week 2 days ago #176666 by stephen jones
Replied by stephen jones on topic mp4 wont play
not working on mobile now sorry

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1 week 2 days ago #176667 by Fotis
Replied by Fotis on topic mp4 wont play
Seems OK to me: jmp.sh/Ljuef8p

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1 week 2 days ago #176669 by stephen jones
Replied by stephen jones on topic mp4 wont play
client says it's just a black space... it works for me now but it wasnt earlier. soooo wierd!

thank you for your help and patience

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1 week 2 days ago - 1 week 2 days ago #176670 by stephen jones
Replied by stephen jones on topic mp4 wont play
2 more things sorry

1. is there a way to remove the black border around the vid or at least turn it white please thank you?

2. the video does not play when you visit the site for the first time, only after you have gone to another page and then back.
Last edit: 1 week 2 days ago by stephen jones.

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1 week 1 day ago #176675 by Fotis
Replied by Fotis on topic mp4 wont play
1. Any space you get top/bottom of the video is because it doesn't fit the player's 16:9 ratio. This can be adjusted by CSS. Since this has been discussed recently, see this: www.joomlaworks.net/forum/allvideos/54734-odd-margins-on-top-and-bottom-of-video

2. There is no reason for the player not to work, because it's the native one that comes with the browser. What you see is most likely browser cache. Re-test your site with a single private browser tab.

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