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Branding does not save

  • Olivier Battaglia
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8 years 4 weeks ago #139054 by Olivier Battaglia
Branding does not save was created by Olivier Battaglia
I am using the takai template and wanted to change the branding title... I used the sign & as an "and". After this the logo disappeared and cannot be changed. I searched the forum and none of the suggestions worked.There should be no problem with templateDetails.xml
Could you help me?
Kind regards
Olivier

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  • Krikor Boghossian
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8 years 4 weeks ago #139055 by Krikor Boghossian
Replied by Krikor Boghossian on topic Branding does not save
The & produces HTML error and & should be used instead.
To be honest I have never experienced that behaviour

You can try clearing your cache and/or reinstalling the template or you can directly edit from the DV if you have the required knowledge.
{"siteLogo":"images\/2014.png","siteLogoAltText":"","siteTextAsLogo":"Site Text Here","siteTagline":

This is how the params are stored. You need to change (do not break the quotes ) the siteTextAsLogo field.

The table is called xxx_template_styles and the row is Takai.

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  • Olivier Battaglia
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8 years 4 weeks ago - 8 years 4 weeks ago #139056 by Olivier Battaglia
Replied by Olivier Battaglia on topic <SOLVED> Branding does not save
I solved the problem by reinstalling the template. 1. rename the old template directory 2. reinstall template and update...
now it works again.
thanks for your help
Olivier

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  • Krikor Boghossian
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8 years 4 weeks ago #139057 by Krikor Boghossian
Replied by Krikor Boghossian on topic <SOLVED> Branding does not save
You 're welcome Olivier.

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7 years 11 months ago #139058 by Mike
Replied by Mike on topic Branding does not save
Same problem:
Logo disappeard
and custom colors are not saved?

just paid for a 3 months subsription)

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  • Krikor Boghossian
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7 years 11 months ago #139059 by Krikor Boghossian
Replied by Krikor Boghossian on topic Branding does not save
Make sure you are using the template's latest version.

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7 years 11 months ago #139060 by Mike
Replied by Mike on topic Branding does not save
I just just the takai_demosite_j3x_20131129 on september 9th?
In my case also colors do not save.

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  • Krikor Boghossian
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7 years 11 months ago #139061 by Krikor Boghossian
Replied by Krikor Boghossian on topic Branding does not save
You have to update all the extension that need updating after you have installed the quickstart package.
The same applies to the template. You need to install the template's latest version.

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