Hi,

I have come across an issue with the K2 comments.
It does not send notification on comments posted even with the comments notification on ANY post being enabled.
I have made sure the site's PHP mail and SMTP work. Have tried both and the site sends emails on new registrations.
The issue here is the notification on comment.
WHat could be causing the comments not to be notified to the email assigned in the settings?
Joomla 1.7.3, K2 2.5.4

Thank you,

Flavia

Currently i am using k2joom.com/k2-extensions/k2multinotify with 2.4.1. I do not see comments notification settings in the params or dashboard of 2.5.4.
As of the last time i checked multinotify is not ready for 1.7/2.5.4
If you are using something else please post what you are using.

I am using core K2. In the Settings/Comments tab I have:

Report comments: Enabled for everyone
Comment report recipient: my email

Yet, when a comment is posted no report is sent to my email.

Am I missing something?

Also, when a logged in user posts a comment the result is a blank page (it redirects to index2.php) and the comment {"message":"Comment added! Refreshing page...","refresh":1} shows up at the top.
This ONLY happens with logged in users. Guest posts are fine.

What could be causing this?

Flavia

I think the report comments means that users can report "bad" comments to someone to delete or moderate.
The redrection is another issue, i havent tested on live server yet

So, what you mean is that I need a plugin or K2 extension to receive notifications every time someone posts a comment?
Would you be able to recommend one for 1.7/2.5.4?

As for the redirection, I can create a user account you can use to verify the issue. It only happens when registered users try to post comments.


Thanks,

Flavia

The theory concerning the bad comment couldn't really be, or?

Is there a K2 developer who could take a look into this issue and report herein?

Many thanks
Haryl

I think you are just a little off.

Comment reports will not mail you to tell you that you have comments.
When enabled, it adds a link in each comment, to allow users to report spam comments.

If you want to be notified when a new comment is added, then you could use our K2 MultiNotify.
This will notify any selected admins when a new comment is submitted and control if it needs to be approved before publishing. On the front end, you can allow visitors to subscribe to the comments, so that they are notified when a new comment is added, they do not need to be a registered user.

Please feel free to check out K2Joom for more information, screenshots or check out the blog link to see the category subscription displayed in the right column, outside of K2.

Hi,

I am also experiencing the comment error described in this thread. When anyone leaves a comment on our site, the error {"message":"Comment added! Refreshing page...","refresh":1} displays. The comment still posts, so the problem seems to be just the redirect back to the blog post that was commented on.

Does anyone either (a) know what could be causing this, or (b) have a suggestion for a different comments extension? This one small error basically means that the entire blog isn't working, as it is very comment-oriented.

ecovegangal.com

Thanks in advance,
Keaty

I'm also experiencing the {"message":"Comment added! Refreshing page...","refresh":1} message. I had to turn off comments on my main site, but on my test site, I still have them turned on (privatetest.silver-pen.org/). If anyone has any ideas about where I should look, please let me know. My site has several addon components, modules and plugins, and I'm wondering if I'm running into some kind of conflict. I'll be checking this out over the next few days.

I also have this problem and notice a number of people have identified it in posts - is there actually a fix?

{"_errors":[],"message":"Comment added! Refreshing page...","refresh":1}

Mark :huh:

Hi. First of all comment reports is spam report. Secondly, for those getting the error, check your pages for javascript errors.

I am also getting the error where the notification of success or error is output in plain text.

This happened when I K2 not to load jQuery. When I then turned made K2 load it's own jQuery again it worked.

Isn't K2 using the Joomla system messaging?

I see it's been 3 months since the last post in this thread. Well, i installed K2 2.6.1 and i got the same identical error when posting a comment:

The error is:
{"_errors":[],"message":"Comment added! Refreshing page...","refresh":1}

The entire page is white out. Only this error is showing in plain text.

As posted earlier in the thread, the "jQuery library handling" setting at the backend is set to "Do not load the jQuery library". This appears to be causing the issue. When you select "Load v1.8.2 (local copy)", the problem goes away.

I don't think there's anything in the K2 Documentation telling you to select "Load...". So how should we suppose to know this should be set????

And also, the way the error shows up is both not user-friendly and helpful. The least you could have done was to code the error message suggesting to load the jQuery library at the backend.

@Ranshell Rasco

There is also nothing in K2 documentation telling you to select "Do not load jQuery". This is set by default to "Load v1.8.x latest (remote copy)" when you install K2. Also the thing you are getting in your screen is not an error reporting, it's the server response. Because jQuery is not loaded the browser makes a normal request instead of XHR.

Flavia Silveira wrote: So, what you mean is that I need a plugin or K2 extension to receive notifications every time someone posts a comment?
Would you be able to recommend one for 1.7/2.5.4?

As for the redirection, I can create a user account you can use to verify the issue. It only happens when registered users try to post comments.


Thanks,

Flavia

That is correct. In order to be notified when a comment is submitted in K2 you will need a plugin to do the work. We developed a plugin for K2 2.5.x for this purpose.

extensions.joomla.org/extensions/extension-specific/k2-extensions/24026