Hi

I tried to install K2 and got an error. Now my entire site is not accessible. I get the following error

www.avondaleinteriors.co.uk

Fatal error: Class 'K2HelperHTML' not found in /home/avondale/public_html/plugins/system/k2/k2.php on line 47

I dont see an option to unInstall K2 anywhere, using Joomla 2.8

Can anyone help please urgent!

Regards

I also would like to know how to uninstall K2... I can't find way to do so...

with j 3.o
Back up your site first!!!!!!!!!!!!!!!!!!!!!!!!akeeba is very good
when you uninstall k2 all of your k2 items, categories etc should be deleted
goto extension manager
click manage on left
set filter at top of column to k2
you will see k2 which is a component
tick the box and then uninstall

William, I appreciate your taking a shot at this...,

Perhaps I am missing something; however, here is the root problem - I do not see my "Extension Manager". When I enter the back administration panel, I am presented with the K2 dashboard. I do not see any of the 'Joomla' icons that I am used to seeing..., including the extension manager.

Have I somehow toggled the admin dashboard to show only the K2 dashboard??

I would like to learn the usage of K2 but am reticent to go forward without being able to see my 'stock' Joomla admin panel.

I do appreciate the help.,

Hi jdnahas,

Strange problem you have there, I've never seen where you loose the Joomla Admin functions before, If you have access to your Database I would use Phpmyadmin to set all the K2 references in your _extensions table to enabled = 0.

You should then regain Joomla Admin Functions and uninstall as mentioned above.

I would advise you to backup your database or use Akeeba as William advised if necessary.

Thank You for the help...

Status:

I am new to K2 and I am certain I have toggled something which has closed out my view to the Joomla admin icons which normally show themselves upon completed admin sign in and the admin dashboard appears.

I am now at a total loss as I cannot go into extensions and turn off K2 in order that I can see where the mistake was made. All access to extensions manager is gone... :(

I am reviewing the K2 documentation now; however, I cannot find answer. Only access will be into cPanel.

Yeh that's where I'm talking about, I presume your talking about your Web Host Cpanel, if so you will more than likely have access to Php myadmin, with which you can access your database, find the _extensions table click browse and edit any table row with K2 in the Name such as K2 Comments, K2 Content etc. Then on each one click the pencil Icon to edit, you will see that for the field ENABLED will be set to 1 change this to 0 to disable it. I am not sure exactly which K2 row needs to be set 0, so it's probably easier to set all rows that have K2 in the name to 0.

After doing this you should then have your normal joomla admin access, then you can uninstall K2 as mentioned above.

Peter,

I will attempt this remedy now. I have been hesitant as I am not a database expert; however, I am at witts end to resolve this issue... :(

Stay tuned as I see the 5 or 6 lines .. all with K2 in the heading.

Is this the area I need to be in... I do not see the pencil indicating edit function... thoughts?

In the breadcrums at the top should be something like this - localhost » your_host_name » tableprefix_extensions.

did you click browse on the _extensions table ?

OK... I am able to edit the K2 tables and set to =0 .... This stops the K2 icons from showing; however - does not bring forward the Joomla icons.

I can additionally check the extensions and modules by gong into the information_schema; however, there is not a function for 'K2' as there is for JCE editor, for example.

As test, if I set JCE to =0 , it would not engage (however I cannot confirm as I can not get there from the admin panel to 'see' if it is an option.)

I am going to look for the component in information schema and see if I can pinpoint where K2 is located... the 6 or 7 lines are only the 'icons' in the admin panel.

That's where I am at right now... I need to find where K2 is 'housed' and set to =0 .

Peter, I appreciate your help.... I

do not see a 'module' or 'component' for K2...

I am turning it over to the hosting company to see what their review turns out and as all the info I am reading on web states this 'missing Joomla icon set' is not possible(?)

Somehow I believe I toggled something and this has invoked a state of "ONLY show K2 admin Icons" in the admin panel. UG :(

I will report to the forum what the hosting company puts forward as a resolution in the event this happens to others.

No probs good luck.

I am posting this to the group if it might help someone.

After the hosting company reviewed the material, looked at the site, and even attempted the remedy posted on the previous threads, etc..., they have concluded that the site cannot be 'saved' so to speak and that it has to be rolled back or re-written.

It was obviously some error I made in the installation of K2 which I suspect caused the Joomla admin icons/controls to disappear. I had followed the tutorials and instructions; however, I suspect something I toggled caused the issue... but I have no idea what it was.

In any event, that was the final word from the hosting company and we are looking at the re-build issues now.