Keyword

[SOLVED] K2 still showing old images after replacing it

More
10 years 8 months ago #120423 by Nimesh
Iam having problem with my K2 as its still showing old image even after replacing it and clearing cache . What could be the problem.

Please Log in or Create an account to join the conversation.

  • Krikor Boghossian
  • Krikor Boghossian's Avatar
  • Offline
  • Platinum Member
More
10 years 8 months ago #120424 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: K2 still showing old images after replacing it
Do not double post.
Your issue will not get solved any faster.

Make sure to clear your browser's cache as well.
Also enable the "Force 'item modified date' as URL timestamp on image paths" setting in K2's settings.

Please Log in or Create an account to join the conversation.

More
10 years 8 months ago #120425 by Nimesh
I tried both as mentioned still its same. Cant see the new image uploaded.Can you help me.

Please Log in or Create an account to join the conversation.

  • Krikor Boghossian
  • Krikor Boghossian's Avatar
  • Offline
  • Platinum Member
More
10 years 8 months ago #120426 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: K2 still showing old images after replacing it
Is the image uploaded properly?

Have you tried pasting the URL in your browser? Which image is coming up?

Please Log in or Create an account to join the conversation.

More
10 years 8 months ago #120427 by Nimesh
Image is uploaded properly and its shown in K2 back end , This is the site for which this problem is occurring : www.lonelybhutantours.com/

When i past the image URl only old one is shown up : lonelybhutantours.com/images/image11.jpg

Please Log in or Create an account to join the conversation.

  • Krikor Boghossian
  • Krikor Boghossian's Avatar
  • Offline
  • Platinum Member
More
10 years 8 months ago #120428 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: K2 still showing old images after replacing it
This is not the URL of a K2 image.
K2 replaces the URI of images.

If these images are cached then this is server configuration unrelated to K2.
Probably a setting in the cache plugin called "Use browser cache" or sth similar.

Please Log in or Create an account to join the conversation.

More
10 years 8 months ago #120429 by Nimesh
Iam using K2 only for this website and all the images are using K2 only, i even have disabled cache plugin.

Please Log in or Create an account to join the conversation.

More
10 years 8 months ago #120430 by Nimesh
ACTUAL K2 LOCATION OF IMAGE URL IS THIS AS THIS IMAGE SHOULD SHOW UP :

lonelybhutantours.com/media/k2/items/cache/542390225756f78888142d54f3d17e01_S.jpg?t=1407354600

BUT ITS SHOWING OLD ONE

Please Log in or Create an account to join the conversation.

  • Krikor Boghossian
  • Krikor Boghossian's Avatar
  • Offline
  • Platinum Member
More
10 years 8 months ago #120431 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: K2 still showing old images after replacing it
Is the item saved. Does the new image show properly in the backend?
Have you tried deleting the old one?

Please Log in or Create an account to join the conversation.

More
10 years 8 months ago #120432 by Nimesh
Yes the image is saved and it does show up in back end, i deleted the old one and uploaded new one but still the result is same.I even asked the server to check and they said its to do with the component iam using as its all clear from server side.

Please Log in or Create an account to join the conversation.

  • Krikor Boghossian
  • Krikor Boghossian's Avatar
  • Offline
  • Platinum Member
More
10 years 8 months ago #120433 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: K2 still showing old images after replacing it
Please send me admin credentials using the form at getk2.org/contact-us

Also tell me which item I can edit since this is a live site.

Please Log in or Create an account to join the conversation.

  • Krikor Boghossian
  • Krikor Boghossian's Avatar
  • Offline
  • Platinum Member
More
10 years 8 months ago #120434 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: K2 still showing old images after replacing it
The issue is not with K2.
You are using a custom built module not a K2 one. You should contact the module's developer about this issue.

Also update to K2 2.6.8 and Joomla! to 2.5.24 (Your version is really outdated.)

Please Log in or Create an account to join the conversation.

More
10 years 8 months ago #120435 by Nimesh
ohh can you let me know which module ( custom built module ) is creating this issue iam helpless me do solve it for me if you can please.

Please Log in or Create an account to join the conversation.

  • Krikor Boghossian
  • Krikor Boghossian's Avatar
  • Offline
  • Platinum Member
More
10 years 8 months ago #120436 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: K2 still showing old images after replacing it
It 's the "YJ Module Engine" module.

Please Log in or Create an account to join the conversation.

More
10 years 8 months ago #120437 by Nimesh
Can you please help me solve this issue as i cant find solution anywhere please. You said its to do with ( "YJ Module Engine" module. so can i uninstall and re upload this "YJ Module Engine" module.

Please Log in or Create an account to join the conversation.

  • Krikor Boghossian
  • Krikor Boghossian's Avatar
  • Offline
  • Platinum Member
More
10 years 8 months ago #120438 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: K2 still showing old images after replacing it
You need to contact the template developer about this.
I am pretty sure that module came bundled with the template.

Since we has nothing to do with this module (it is the first time I come across it) I cannot assist you on this.

Please Log in or Create an account to join the conversation.

More
10 years 8 months ago #120439 by Nimesh
Ohh finally i managed to figure it out its to do with that module , its fixed up you can see it once. :) Thank you so much Krikor.

Please Log in or Create an account to join the conversation.


Powered by Kunena Forum