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cannot click on k2 items twice.

  • Kevin
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11 years 4 months ago #124411 by Kevin
cannot click on k2 items twice. was created by Kevin
If I click on any k2 item link once, then continuesly click on it another time before item is loaded(sometime user may do it if it's slow), then I got 403 error page. See attachment for detail. I really need to have it resolved since it's downgrading my site right now.
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11 years 4 months ago #124412 by Yiota
Replied by Yiota on topic Re: cannot click on k2 items twice.
This seems to be an issue that has to do with your server and not K2. If the page is loading slowly this may happen.
You need to check with your hosting company's help what is causing this slowness in your site and results in error pages.

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11 years 3 months ago - 11 years 3 months ago #124413 by Kevin
Replied by Kevin on topic Re: cannot click on k2 items twice.
I am keep getting the 403 error, the hosting company is very firmed that this is Joomla/k2 problem. I really need help since it's holding my site right now. See attachment for error and how to reproduce. My site is www.nybsnews.com. Please have a look before you say it's a hosting issue or k2 issue.
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  • Kannan Naidu Venugopal
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11 years 3 months ago #124414 by Kannan Naidu Venugopal
Replied by Kannan Naidu Venugopal on topic Re: cannot click on k2 items twice.
You seem to be using a very old version of K2 and it's K2 (v2.5 SVN) .

The latest version of K2 is v.2.6.7

getk2.org/downloads/?f=K2_v2.6.7.zip

K2 Rocks \m/

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11 years 3 months ago #124415 by Kevin
Replied by Kevin on topic Re: cannot click on k2 items twice.
Can I just go ahead and update it? It there any possible issues?

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11 years 3 months ago #124416 by Kevin
Replied by Kevin on topic Re: cannot click on k2 items twice.
Hello Brahmasatyam,

Thank you very much for your help. I installed the new k2 and 403 error seems go away, which is great :) . But right now, I have other problems. Suddenly I saw there is a '1' on top and bottom of each item in each category, you can see it by click on the second menu button from left to see the problem, also the video picture is out of it's original position(you can see it by click on 5th menu button from left.)
Also the performance become a concern, each time I retrieve an item in the top left module in the home page, it seems very slow.

I still need your help. Please take a look in your early convenience.

Thanks
Kevin

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11 years 3 months ago #124417 by Kevin
Replied by Kevin on topic Re: cannot click on k2 items twice.
I just find another problem, once I try to login from front end, I got 404 error, I got the same error when I tried to create a new user.

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11 years 3 months ago #124418 by Kannan Naidu Venugopal
Replied by Kannan Naidu Venugopal on topic Re: cannot click on k2 items twice.
That 1 thing is caused by a plugin, try disabling it - see this post getk2.org/community/New-to-K2-Ask-here-first/11741-Strange-character-appearing-everywhere

As for the video picture, i do not know what is the original position you're referring to ?

What other components do you have installed? and what's the joomla version?

K2 Rocks \m/

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  • Kevin
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11 years 3 months ago #124419 by Kevin
Replied by Kevin on topic Re: cannot click on k2 items twice.
My Joomla version is 2.5.11

I don't have content - Roksocialbutton plugin installed, I tried to turn off a couple of plug in, but it doesn't help. I attached all the plug in status to you. Can you please help figure out which one I should try next.

Also the k2 user login module stop working now, I got 404 error whenever I click on it.
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11 years 3 months ago #124420 by Kevin
Replied by Kevin on topic Re: cannot click on k2 items twice.
I am waiting for the help now, I need to get rid of the '1' thing. :( Please help!!!!!!!!

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11 years 3 months ago #124421 by Kannan Naidu Venugopal
Replied by Kannan Naidu Venugopal on topic Re: cannot click on k2 items twice.
You should upgrade your joomla to the latest version too, now it's 2.5.18. Also make a backup and make sure all the other components, modules, templates or plugins are compatible with the new version.

I'm afraid i can't advise you on which plugin to turn off, you have to try it yourself.

Since you were using K2 v2.5 earlier, the module that you could have used is the K2 Login Module, now that module is no longer shipped in newer K2 version. Please replace it with K2 User Module.

Note: It's User Module and not Users Module

K2 Rocks \m/

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  • Kevin
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11 years 3 months ago #124422 by Kevin
Replied by Kevin on topic Re: cannot click on k2 items twice.
I tried many many things.

1. I disabled all the plug in,but the issue is still there.

2. I upgrade the Joomla to 2.5.18, the issue is still there(I roll it back later since it doesn't look good in mobile device)

3. I used the fix mentioned in the above link, basically add 'K2' in front of BeforeDisplay and AfterDisplay, the issue is there. The version of k2 they have is 2.5.7, mine right now is 2.6.7, so I am not sure if we encounter the same issue even on the surface they looked same.

At this point, I believe this is a K2 issue. I want to know if I can talk to a K2 developer to go further research. It's holding my site right now and I need support!!!!!!!!

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11 years 3 months ago #124423 by Kevin
Replied by Kevin on topic Re: cannot click on k2 items twice.
After extensive research, I found out the only way to solve this issue to remove the following four lines from category_item.php:


<!-- Plugins: BeforeDisplay -->

<?php echo isset($this->item->event->BeforeDisplay); ?>



<!-- Plugins: AfterDisplay -->

<?php echo isset($this->item->event->AfterDisplay); ?>

I am not sure why isset here in the first place, it return true or false(1,0) for the parameter passed in. Can you please help me understand a little bit why isset called here, what's purpose to call it before diplay and after display, so I know if I can safely remove them.

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11 years 3 months ago #124424 by Lefteris
Replied by Lefteris on topic Re: cannot click on k2 items twice.
@Kevin

The lines you disabled have to do with content plugins. So it's clearly one of your content plugins that is causing this. I suggest to keep the code there and just try to disable some of the content plugins until you find the one that is causing this. Now regarding your other issues, since you updated from a very old version of K2 you need to update your template overrides ( if any ). Do this with caution to avoid possible code loss. Regarding performance you need to enable Joomla! caching. This will boost your site performance.

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