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[SOLVED] cannot email k2 item

  • George Nasis
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10 years 7 months ago #132220 by George Nasis
[SOLVED] cannot email k2 item was created by George Nasis
hallo there!

i want to ask about the email button on k2 item page. i have the message "email cannot be sent"

it is strange because i use a module for contact and it works fine for sending email to administrator.

any idea?

thank you

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  • Krikor Boghossian
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10 years 7 months ago #132221 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: cannot email k2 item
The mailer is a core extension so unfortunately this is not related to K2.

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  • George Nasis
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10 years 7 months ago #132222 by George Nasis
Replied by George Nasis on topic Re: cannot email k2 item
ok thank you very much!

maybe do you know where can i refer?any joomla forum?or check some parameteres?

best regards

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  • Krikor Boghossian
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10 years 7 months ago #132223 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: cannot email k2 item
It could be the PHP mailer or a wrong setting in your SMTP settings.
Try to send a mail through the default contact component and see if that fails as well.

The error over there will provide you with additional feedback.

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10 years 7 months ago - 10 years 7 months ago #132224 by George Nasis
Replied by George Nasis on topic Re: cannot email k2 item
ok solved!

here is the deal

components -> com_mailto -> controller.php
define('MAILTO_TIMEOUT',20)

this is something like antispam setting. if the value 20 been decreased to 1 or a low value then there is no problem!

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  • Krikor Boghossian
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10 years 7 months ago #132225 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: cannot email k2 item
Nice to hear that George.

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