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K2 Parameters throwing 501 error when saving

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10 years 7 months ago #132864 by Ralms
Hi all,

I had my website premounted from the template company I bought it from and due to an unfortunately poor decision in default parameters, dunno if from K2 or the Template guys, I got a spam attack in my website due to the comments being allowed to everyone without account or using captcha as default.

Anyway it was my fault for not checking but I was still setting up the website and didnt got to it.

My problem, so now I cant bring my website up due to not be able to change the parameters related to K2.

I tried in other stuff and it works, some examples of stuff that worked: Banners, Articles, Smart Search, Media Manager, Menus Manager. All this worked without any issue.

My browser is not trowing any error at all, like jquery stuff, but when I change a parameter related to K2 and try to save it, I get this errors:

Not Implemented

GET to /administrator/index.php not supported.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.



I went and tried to get more info with the browser and what the browser is throwing is:

/index.php?option=com_config
501 Not Implemented


Any suggestion on how can I fix it??

Thank you in advance.

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  • Krikor Boghossian
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10 years 7 months ago #132865 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: K2 Parameters throwing 501 error when saving
Is there a backup available you can restore?
This problem seems to be sitewide not only a K2 issue.

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10 years 7 months ago #132866 by Ralms
Hi there,

No I dont have a restore although it wouldnt be relevant since Im having the same issue in 2 websites using templates from the same company in the same host.

Im getting some weird, random problems here and there so yeah I suspect it would be something about either the joomla installation or something with the host.

Although most of the problems seem to be only happening in back-end, where the front-end works always when you kinda fix it.

One of the websites where I have the same issue its a fresh installation, is anyway I can get some more details on the error?

Thanks.

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10 years 7 months ago #132867 by Lefteris
@ Ralms

Hi. Try to update both K2 and Joomla! to their latest versions. Remember to backup your site first.

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10 years 7 months ago #132868 by Ralms
Already did and I didn't do a backup because they where fresh installs.

Joomla at 3.3.6
K2 at 2.6.8

When I installed I got no error, so how can I check if joomla is installed correctly?

Thanks.

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10 years 7 months ago #132869 by Krikor Boghossian
Replied by Krikor Boghossian on topic Re: K2 Parameters throwing 501 error when saving
Trial and error actually.
Check your file permissions, and basically test your entire site.

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10 years 7 months ago #132870 by Ralms

Krikor Boghossian wrote: Trial and error actually.
Check your file permissions, and basically test your entire site.


Hi,

I ive been doing some stuff, so the permissions are all set to 755 for Directories and 644 for Files.
I went and changed the parameters for K2 directly in the database which worked.

How can I see detailed errors from PhP??

Thanks.

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10 years 2 months ago #142415 by Douglas Musgrove
Replied by Douglas Musgrove on topic K2 Parameters throwing 501 error when saving
This problem is the same as mine. Though, I even changed all the permissions on the files and folders. To no avail, the only thing that I can't do inside of K2 is edit the parameters. I will try to change the permissions again but I'm telling you I don't think its going to help. Also, forgot to add that I have the latest edition of both k2 and Joomla

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10 years 2 months ago #142426 by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 Parameters throwing 501 error when saving
This is most likely a server setup issue.
A misconfigured mod_security (Apache module) is the culprit.

You need to address this issue to your hosting provider.

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