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Image upload from article impossible

  • Quentin
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10 years 2 months ago #141077 by Quentin
Image upload from article impossible was created by Quentin
Hello,

I've been looking the forum and some issue seems related to mine but stayed unsolved.

Now my website is online, I'm experiencing impossibility to add an image to an article. When saving, the page just stay blank without taking into account the image. I have no issue with joomla! article

My joomla is 3.x and the others extensions I get installed are :
Akeeba, allvideos, sig plus, JCE (unactivated), image show gk4, JEvents, Zh googlemap, new show pro gk5, xmap.

Do you have any idea on what can go wrong? My php version's 5.5.

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10 years 2 months ago #141089 by Krikor Boghossian
Replied by Krikor Boghossian on topic Image upload from article impossible
Hello,

Is the GD library enabled ? Also please enable error reporting to see the actual issue.

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10 years 2 months ago #141133 by Quentin
Replied by Quentin on topic Image upload from article impossible
Hello, thank you to take interest for my question.

Yes, GD library is enabled. I enabled developer reporting but style no have issue displayed when trying to add image. Where do I get the report?

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10 years 2 months ago #141146 by Krikor Boghossian
Replied by Krikor Boghossian on topic Image upload from article impossible
It would print out errors (if there where any PHP errors).

Make sure that all these extensions are up to date.
Finally if the issue persists, try disabling these extensions one by one to find the culprit.

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10 years 2 months ago #141567 by Quentin
Replied by Quentin on topic Image upload from article impossible
Hi,

I have been working around to find out a solution and disabling extensions to check if any effect.

It finally seems that there is no effect. My extensions are updated and I still have no error message.

Moreover, when I want to save an item (new or not), the saving process seems to stop prematurally and I arrive to a blank page.

I try to uninstall K2 and re-install, it worked perfectly. So, is there a way to re-install it and then reimport the items/categories?

Thank you

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10 years 2 months ago #141575 by Krikor Boghossian
Replied by Krikor Boghossian on topic Image upload from article impossible
Uninstalling will erase all your data as well.
You need to install it on top.

If you unistalled K2, reinstate a backup and reinstall 2.6.9 on top.

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10 years 2 months ago #141586 by Quentin
Replied by Quentin on topic Image upload from article impossible
Actually, I uninstalled K2 and then reinstall so that I lost my data but the issue were no more visible. So I reinstate my website thanks to a backup (where K2 was installed) and reinstall 2.6.9 on top, the issue still here...

I have no more idea. Do you want to have a glance to the backend?

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10 years 2 months ago #141593 by Quentin
Replied by Quentin on topic Image upload from article impossible
I made some changes in my php.ini.

Now, when I want to add an image already on the server, it gives the following error : local file does not exist... how is that possible? Do you have any idea?
The addition of an image from my computer still does not work without any error displayed.

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10 years 2 months ago #141600 by Krikor Boghossian
Replied by Krikor Boghossian on topic Image upload from article impossible
Revert the changes you made in your php.ini.

Install the DEV version. You can get it from here: getk2.org/assets/get/

Let me know if that did the trick.

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10 years 2 months ago #141620 by Quentin
Replied by Quentin on topic Image upload from article impossible
It did not do the trick I still have either a blank page or the local file does not exist error message...

Do you have any other idea?

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10 years 2 months ago #141631 by Krikor Boghossian
Replied by Krikor Boghossian on topic Image upload from article impossible
Then this is not related to K2.
Disable other extension one by one to find which is causing this issue.

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10 years 2 months ago #141667 by Quentin
Replied by Quentin on topic Image upload from article impossible
Thank you for trying to help me and time to do so.

I just deactivated all my extension except the important and K2 one, and I still have the local file that doesn't exist message.

Can my issue could eventually come from my restoration with akeeba backup? I had not this issue from my localhost??

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10 years 2 months ago #141700 by Krikor Boghossian
Replied by Krikor Boghossian on topic Image upload from article impossible
I had not this issue from my localhost??

I am assuming this is a typo, so it is really possible.
Try using your FTP client to see if the actual file is where it should be.
If it is (a longshot) make sure that your file/ folder permissions are properly setup. Admin Tools will help you perform this task.

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10 years 2 months ago #141845 by Quentin
Replied by Quentin on topic Image upload from article impossible
Ouch, after hours looking around, I've finally found the culprit, it seems I had this issue because I chose to apply a memory limitation for image treatment in K2 image parameters. I leave the filed blank and I can now upload and add item from article.

Thank you for your help and time

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10 years 2 months ago #141848 by Krikor Boghossian
Replied by Krikor Boghossian on topic Image upload from article impossible
I 'm glad you sorted it out Quentin.

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