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Items images in category list lost

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Django
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10 years 3 weeks ago - 10 years 3 weeks ago #143077 by Django

Items images in category list lost was created by Django

Hello

I think I made something stupid :
As I couldn't have the good size for the image on the left, for the items list of a category (tested with all parameters in K2 and category configurations, and for all the categories) , I thought it was a question of cache, so I deleted all the content of /mysite/media/k2/items/cache.

Now all my images (entered by the Image tab in each K2 item) disappeared.

But, even after I re-rentered them in each K2 item, they don't come back in frontend, in category list, but they are back to media/k2/items/cache, and displayed correctly in the full items

K2 v2.6.9 on Joomla 3.4.1

Re-installed K2 on itself : no change.

Is there somebody to help me ?

Last edit: 10 years 3 weeks ago by Django.

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Krikor Boghossian
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10 years 3 weeks ago #143116 by Krikor Boghossian

Replied by Krikor Boghossian on topic Items images in category list lost

Did you also delete the index.html file as well?

Are these images visible in the item's form in the backend?

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Django
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10 years 3 weeks ago - 10 years 3 weeks ago #143147 by Django

Replied by Django on topic Items images in category list lost

No, I didn't delete index.html in media/k2/items/cache, but it contains only :
<html><body bgcolor="#FFFFFF"></body></html>
And now, I don't dare deleting everything in this folder anymore.

Yes, the images appear in the image tab of the item form in K2 admin.

Last edit: 10 years 3 weeks ago by Django.

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Krikor Boghossian
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10 years 3 weeks ago #143151 by Krikor Boghossian

Replied by Krikor Boghossian on topic Items images in category list lost

Is there a link to your site?

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Django
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10 years 3 weeks ago - 10 years 2 weeks ago #143160 by Django

Replied by Django on topic Items images in category list lost

URL deleted.
I will delete it after you've seen it.

Last edit: 10 years 2 weeks ago by Django.

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Krikor Boghossian
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10 years 3 weeks ago #143178 by Krikor Boghossian

Replied by Krikor Boghossian on topic Items images in category list lost

The images are there but they have a 1x1 dimension.
I would recommend opening a ticket in the helpdesk and sending us administrator access.

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Django
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10 years 2 weeks ago #143196 by Django

Replied by Django on topic Items images in category list lost

Yes, that was it (in the ticket answer) : I had a space in the images dimensions of the categories, that I couldn't see.

Now I have to re-enter all the images.

Thanks a lot.

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Krikor Boghossian
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10 years 2 weeks ago #143207 by Krikor Boghossian

Replied by Krikor Boghossian on topic Items images in category list lost

Nice to hear that it was sorted out :)

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