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K2 Please setup your antispam settings
- John Vincent
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9 years 11 months ago #144660
by John Vincent
K2 Please setup your antispam settings was created by John Vincent
Hi,
Not sure when this started but after I login via the front end and try to post a comment, I get this error "Please setup your antispam settings in the 'Comments' and 'Advanced' tabs inside K2's backend parameters."
When I go to the parameters I am not sure what to do since I have not changed anything. When I disable the captcha I still get the error.
Any ideas on why I am no longer able to post comments?
John
Not sure when this started but after I login via the front end and try to post a comment, I get this error "Please setup your antispam settings in the 'Comments' and 'Advanced' tabs inside K2's backend parameters."
When I go to the parameters I am not sure what to do since I have not changed anything. When I disable the captcha I still get the error.
Any ideas on why I am no longer able to post comments?
John
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- Krikor Boghossian
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9 years 11 months ago #144673
by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 Please setup your antispam settings
Hello John,
There is an option in K2's params for which antispam service K2 uses.
Make sure that you have selected the correct option.
There is an option in K2's params for which antispam service K2 uses.
Make sure that you have selected the correct option.
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9 years 11 months ago #144678
by John Vincent
Replied by John Vincent on topic K2 Please setup your antispam settings
Hi,
Thanks for the relpy. I am using captcha and it had been working. I did update the domain registration to a new company. Should I generate new capcha keys?
Also, when I turn off the captcha I still get the error to change the anti spam. Which is strange if I have tirned off the anti-spam.
John
Thanks for the relpy. I am using captcha and it had been working. I did update the domain registration to a new company. Should I generate new capcha keys?
Also, when I turn off the captcha I still get the error to change the anti spam. Which is strange if I have tirned off the anti-spam.
John
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9 years 11 months ago #144687
by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 Please setup your antispam settings
I do not think the registration is the issue here.
What are the "Anti-spam protection" settings?
You can try getting new keys as well
What are the "Anti-spam protection" settings?
You can try getting new keys as well
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9 years 11 months ago - 9 years 11 months ago #144695
by John Vincent
Replied by John Vincent on topic K2 Please setup your antispam settings
Here is a screen cap of the current settings. to the best of my knowledge nothing has been changed.
imgur.com/eqRpUJv
I will try and update the capcha keys
imgur.com/eqRpUJv
I will try and update the capcha keys
Last edit: 9 years 11 months ago by John Vincent.
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9 years 11 months ago #144696
by John Vincent
Replied by John Vincent on topic K2 Please setup your antispam settings
I found the issue with the setting in the comment section. It needed to be reset to Google Recapcha - not sure how or why it was chnaged.
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9 years 10 months ago #144707
by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 Please setup your antispam settings
Nice to hear that the issue was resolved.
Did you update recently from an older version?
Did you update recently from an older version?
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9 years 10 months ago #144717
by John Vincent
Replied by John Vincent on topic K2 Please setup your antispam settings
To the best of my knowledge we have not made any updates as I mentioned it had been working jis fine. But I am glad it was an easy fix. I did update the capcha keys but I don't think that would change the settings.
Thanks for reaching out to posts
Thanks for reaching out to posts
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9 years 10 months ago #144720
by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 Please setup your antispam settings
You 're welcome John,
I 'm glad it was sorted out.
I 'm glad it was sorted out.
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