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K2 custom ordering not working

  • Krikor Boghossian
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9 years 9 months ago #146111 by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 custom ordering not working
These help a lot actually :)
Deactivate error reporting from the Global Configuration menu.

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  • Dion Eng
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9 years 9 months ago #146116 by Dion Eng
Replied by Dion Eng on topic K2 custom ordering not working
Ok. I've disabled Error Reporting under the Server Tab. I tried the ordering again and is still not working correctly. Would it be easier to provide you access to the development server?

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9 years 9 months ago #146185 by Lefteris
Replied by Lefteris on topic K2 custom ordering not working
@Dion Eng

Get the development version of K2 from getk2.org/assets/get . Is the order changed in the database when you re-order the items in the backend?

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9 years 9 months ago #146198 by Dion Eng
Replied by Dion Eng on topic K2 custom ordering not working
Hi Lefteris,

Thanks. I have installed the dev link you provided and referenced the database k2 items table of the changes I make in back-end... It didn't help but upon further inspection it turns out that the catid column some items had multiple ids assigned. This was probably from an older installation that had the multi-category component for k2 that is no longer used in this install. Once I made the items to only one category, the manual sorting now WORKS!

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9 years 9 months ago #146206 by Lefteris
Replied by Lefteris on topic K2 custom ordering not working
I am glad you solved the issue. Thank you for sharing this.

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  • Dion Eng
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9 years 9 months ago #146232 by Dion Eng
Replied by Dion Eng on topic K2 custom ordering not working
Hi Lefteris,

It's strange. The manual re-ordering works on my local machine server but once I copy the database and everything to the remote web server the manual re-ordering does not work correctly. I'm wondering if this might me a server delay issue or something? Your thoughts?

Thanks.

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9 years 9 months ago #146238 by Lefteris
Replied by Lefteris on topic K2 custom ordering not working
Check on the browser console the request made when you reorder items. It should return a 200 OK status. Check also the database for changes in the order field.

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  • Dion Eng
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9 years 8 months ago #146502 by Dion Eng
Replied by Dion Eng on topic K2 custom ordering not working
Ok I revisited this issue. It's really getting frustrating. I have installed a new copy of J3.4.3 and installed the latest dev build of K2 from github today. I created a bunch of sample items (about 30) and made them featured articles. Made a menu linked to the category blog and set to ordering. Now I manually order the items in the back-end and check on the front-end. The ordering does not match.

Checking out the inspector shows that each of the requests are 200 OK but then looking at the database table filtered feature order, they don't match the back-end of how I ordered them.

Is no one else experiencing this? It's a big issue. Is there a way to bring back the past ordering dropdown number menu beside each item until things get resolved?

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  • Dion Eng
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9 years 8 months ago #146570 by Dion Eng
Replied by Dion Eng on topic K2 custom ordering not working
Someone please help. Is there a working demo that I can compare and see if it's my environment that's possibly causing the issue. I can't figure this out and would really like to get this working.

Thanks.

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  • Krikor Boghossian
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9 years 8 months ago #146583 by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 custom ordering not working
Can you send me credentials through the contact form?
www.joomlaworks.net/support/contact

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  • Dion Eng
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9 years 8 months ago #146606 by Dion Eng
Replied by Dion Eng on topic K2 custom ordering not working
Ok I have sent you an email with the login info!

Thanks.

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9 years 8 months ago #146626 by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 custom ordering not working
I get a You don't have permission to access /xxx on this server.

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  • Dion Eng
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9 years 8 months ago #146631 by Dion Eng
Replied by Dion Eng on topic K2 custom ordering not working
Sorry, please try again. I had an access rule in place that I forgot. Thanks.

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9 years 8 months ago #146716 by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 custom ordering not working
Did you get my message?

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9 years 8 months ago #146738 by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 custom ordering not working
I checked your site and I saw multiple extension which where uninstalled by some instances where still there. Since:

It's strange. The manual re-ordering works on my local machine server but once I copy the database and everything to the remote web server the manual re-ordering does not work correctly. I'm wondering if this might me a server delay issue or something? Your thoughts?


What I would propose would be to a) update all extensions, there are several updates. b) Compare your local and production environments. See which extensions are being used where the ordering works and which not. Finally I did not encounter any server delays which would cause any issues.

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  • Dion Eng
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9 years 8 months ago #146814 by Dion Eng
Replied by Dion Eng on topic K2 custom ordering not working
Hi Krikor,

Thanks for looking into this. I was afraid you'll say it's an extension issue. So, I have made a vanilla install of Joomla 3.4.3 with the latest k2 dev 2.6.9 and the address is here: dion.northernontario.travel/new/

I simply imported (CSV) the DB contents of one category and it's items to illustrate. Please try and manual order the featured items in the backend by dragging some way at the bottom and in between and compare it to the landing page of that address I gave you and you'll see that they don't order correctly. I don't think server delays are the issue.

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9 years 8 months ago #146816 by conshelf
Replied by conshelf on topic K2 custom ordering not working
I am having the exact same issue.

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9 years 8 months ago #146863 by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 custom ordering not working
@Dion Eng Is it possible to have FTP access and possible db access?
You can reply to my previous mail.

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9 years 7 months ago #147084 by Northern Ontario
Replied by Northern Ontario on topic K2 custom ordering not working
@Krikor
Hi I was just wondering if there's any update or if you had a chance to look at it?

Thanks!

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9 years 7 months ago #147152 by Northern Ontario
Replied by Northern Ontario on topic K2 custom ordering not working
Hi Krikor,

Did you get a chance to take a look? I haven't received any replies... Is there anything I can assist?

Thank you,

Dion

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