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K2 Media Manager - Blank page

  • Jose Negron
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9 years 8 months ago #146843 by Jose Negron
K2 Media Manager - Blank page was created by Jose Negron
Hello,

I'm using K2 and when I cking on the Image tab inside an item, then choosing "browse server", I get a blank page that only shows [ K2 v2.6.9 | Copyright © 2006-2015 JoomlaWorks Ltd. ].

The same thing happens when clicking on the K2 "media manager" from the control pane.

I've read here a previous topic on this issue but that did not help me.

Any help?

Thanks,
Jose

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  • Krikor Boghossian
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9 years 8 months ago #146844 by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 Media Manager - Blank page
Hello Jose,
Are you using Joomla! 3.4.3? Have you disabled error reporting?

Can you check the console tab of your browser's developer tools for any errors?

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9 years 8 months ago #146846 by Jose Negron
Replied by Jose Negron on topic K2 Media Manager - Blank page
Hello Krikor,

No, I haven't. disabled error reporting.

This is what I Have from the console tab.

ReferenceError: Hash is not defined modal.js:7:7443
Password fields present on an insecure (http://) page. This is a security risk that allows user login credentials to be stolen.[Learn More] <unknown>
Password fields present in a form with an insecure (http://) form action. This is a security risk that allows user login credentials to be stolen.[Learn More] <unknown>
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at angulosalternos.com/index.php?option=com_jrealtimeanalytics&format=json. (Reason: CORS header 'Access-Control-Allow-Origin' missing).

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9 years 8 months ago #146847 by Jose Negron
Replied by Jose Negron on topic K2 Media Manager - Blank page
Sorry, I'm using Joomla 3.4.3.

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  • Krikor Boghossian
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9 years 8 months ago #146850 by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 Media Manager - Blank page
Are you using a security extension? Is it possible to temporarily disable it and try again?

What is causing the modal.js issue? Is this issue present in other views as well?

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9 years 8 months ago #146852 by Jose Negron
Replied by Jose Negron on topic K2 Media Manager - Blank page
I'm not using any type of security extension. I'm working in a Godaddy VPS.

The issue is present in every K2 view (items, categories). For example, in Items I can upload images using the browser button, but not the browser button. I can use the Jooma Media Manager without problem.

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9 years 8 months ago #146853 by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 Media Manager - Blank page
K2's media player is relying on Javascript so this error will prevent it from working properly.

You need to find which extension is causing this js issue.

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  • Jose Negron
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9 years 8 months ago #146854 by Jose Negron
Replied by Jose Negron on topic K2 Media Manager - Blank page
You were right. An extension was causing the problem.

Thanks!!!

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9 years 8 months ago #146861 by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 Media Manager - Blank page
You 're welcome Jose,

Which extension was it?

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9 years 8 months ago #146868 by Jose Negron
Replied by Jose Negron on topic K2 Media Manager - Blank page
The extension was YT Shortcode form Smartaddons.

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9 years 8 months ago #146871 by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 Media Manager - Blank page
Thanks for sharing :)

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9 years 8 months ago - 9 years 8 months ago #146917 by blue_Shift
Replied by blue_Shift on topic K2 Media Manager - Blank page
In v3 I'm having the same issue. Cannot add images of any kind in any way. (Another build in 2.6.9 doe not have this issue.)

J 3.4.3 in blank Helix III. No security apps.

The console reports only:
/site/media/k2app/app/views/filters.js?1440677194099:82 Uncaught TypeError: this.$(...).select2 is not a function
/site-/media/k2app/app/widget.js?1440677194099:21 Uncaught TypeError: labels.tipr is not a function
/site/media/k2app/app/views/filters.js?1440677194099:82 Uncaught TypeError: this.$(...).select2 is not a function
/site/media/k2app/app/widget.js?1440677194099:21 Uncaught TypeError: labels.tipr is not a function
/site/media/k2app/app/views/media/manager.js?1440677194099:20 Uncaught TypeError: this.$el.elfinder is not a function

Reported to Github issue tracker
Last edit: 9 years 8 months ago by blue_Shift. Reason: added Github note

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9 years 8 months ago #146953 by Krikor Boghossian
Replied by Krikor Boghossian on topic K2 Media Manager - Blank page
v3 is still in beta and it is constantly changing? When did you last download v3?

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