Hello,
I am relatively new to Joomla, and this is the first plugin I have implemented. I have the Image Gallery loading on the page, but when I click on the thumbnail, I get the following message: "The requested content cannot be loaded. Please try again later." In the instructions, I saw that the cache folder needs to be writable- I checked that and it is. I saw in a different post something about rights to the folder the images are in. I'm not sure how to check that or change it.
Any help would be greatly appreciated. The photo gallery can be found at www.marbleheadschools.org/gl-principal-corner/photo-gallery
We are on Joomla 2.5.27 and our Simple Image Gallery is version 3.0.1.
Thank you!
-Gretchen

Hello Gretchen,

The gallery in the link you sent us is working as expected, did you solve the issue?

Hi Krikor,
It appears to be a browser issue. I had been testing in Firefox, version 46.0.1. That gives the error I was getting. "The requested content cannot be loaded. Please try again later."
When I test in Chrome or IE, those work.
Any thoughts?
Thank you for your prompt response by the way! :)
-Gretchen

Firefox is redirecting properly.
The folder is printed like:
/images\glover/Gallery/flip10.jpg

Where it should be
/images/glover/Gallery/flip10.jpg

Are you on IIS?

That slash was it! I had accidentally put in a backslash instead of a forward slash in the "Root Folder for Image Galleries" setting in the Basic Options.
It is all working now.
Thank you very much for all your help!
-Gretchen

You 're welcome Gretchen :)

Hi to everybody!
i'm also relatively new to joomla, i've the same problem, but i can't find the solution. When i try to open a picture appearse this following message!
How u have resolve this problem? I've search in this forum, but i've not find something usefull for this!

The Joomla version is 3.6.5 and the Simple Image gallery pro is v. 3.0.8
Thanks to all

Gretchen Langton wrote: Hello,
I am relatively new to Joomla, and this is the first plugin I have implemented. I have the Image Gallery loading on the page, but when I click on the thumbnail, I get the following message: "The requested content cannot be loaded. Please try again later." In the instructions, I saw that the cache folder needs to be writable- I checked that and it is. I saw in a different post something about rights to the folder the images are in. I'm not sure how to check that or change it.
Any help would be greatly appreciated. The photo gallery can be found at www.marbleheadschools.org/gl-principal-corner/photo-gallery
We are on Joomla 2.5.27 and our Simple Image Gallery is version 3.0.1.
Thank you!
-Gretchen

Hello Marta,

I will need a link to the issue in order to troubleshoot it.

Hi Krikor,
thanks a lot for your answer to my question! This is my link page, but i can't understand why now the web site, or well simple image gallery pro, go!

www.arimo.eu/news/171-buon-compleanno-casa-miriam.html

could be a problem with the version of google chrome? I really can't understand how it is possible, beacause for a few days the problem persisted, but now not!
Thank u very much for the support! In this days, i'm studying in depth this extention of joomla, because i'm new of this...
Marta

Did you or your hosting provider change anything in your site's/hosting setup?
If the problem reoccurs let me know so I can take a look.