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Error 500 no K2 Front-end after Upgrad for Joomla 3.6

  • carlostegs
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8 years 9 months ago - 8 years 9 months ago #156391 by carlostegs
Someone please help me?
The website used Joomla 3.51 and was perfect before upgrading to Joomla 3.6
I upgrade to the new Joomla 3.6 with K2 v2.6.9 and the front end of my site suddenly fails-500, only the Front End. In the backend no problem, perfect backend.
Use K2 v.2.6.9, because I did not like a change in v2.7 k2 administrator so continue with the K2 v2.6.9
The Joomla Editor 3.6, works normal in the backend and frontend.
The problem only occurs with the K2 system in the frontend.
And even allowing for system debugging in the global setting, it does not appear any details about the error 500 Front-end editing page, just 500 error and does not open the editor for the Front-end
Does anyone know a solution to solve the problem?
I wait for possible aid
Thank you in advance
Thank you very much
Success
Jose Carlos
Brasil - Translate do Joomla 3.6 = portuguese brasil = pt-br
Last edit: 8 years 9 months ago by carlostegs. Reason: google translation failure

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  • Krikor Boghossian
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8 years 9 months ago #156414 by Krikor Boghossian
Replied by Krikor Boghossian on topic Error 500 no K2 Front-end after Upgrad for Joomla 3.6
Hello,
You need to update to K2's latest version 2.7 or even better the 2.7.1 DEV version github.com/getk2/k2

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8 years 9 months ago #156423 by carlostegs
Krikor, thank you for your help.
I was in doubt, this version k2 v2.71 I did download and noticed that this component v1.5 is this same server for Joomla 3.6?
This version v2.71 K2, it is stable?
I'll install v2.7 K2 and see first is resolved.
Installing v2.7 and case problems, you are back to v.2.69 k2?
Once you install answer.
My concern is that the site use this in the air in full use.
Thank you so much
Success
Jose Carlos

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8 years 9 months ago #156436 by Krikor Boghossian
Replied by Krikor Boghossian on topic Error 500 no K2 Front-end after Upgrad for Joomla 3.6
Yes, 2.7.1 is stable.

If you need to revert in case another extension does not play well you can downgrade, preferably to 2.7.
Just in case to be extra safe you should backup and have a restore point.

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8 years 9 months ago #156440 by carlostegs
Krikor thank you
One question, in addition to the Backup that will e'claro.
In case you decide to do downgrade, as never did, the system accepts install an earlier version (type 2.69 on top of one that is already installed v.2.70
This is how you do downgrade?
My question is this, if accepted install over even earlier to downgrade?
Or is there another way to do the downgrade?
I am afraid to uninstall the version of K2, as it has over 25,000 news site.
I look
thank you
Success
Jose Carlos

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8 years 9 months ago #156447 by Krikor Boghossian
Replied by Krikor Boghossian on topic Error 500 no K2 Front-end after Upgrad for Joomla 3.6
Hello Jose,

Yes you can install the older version on top.
You can get 2.6.9 from getk2.org/downloads/?f=K2_v2.6.9.zip

NEVER (I cannot stress this enough) when updating/ downgrading K2.
You will lose 25k items. That won't be fun.

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8 years 9 months ago #156472 by carlostegs
Krikor thank you
You should understand this my caution, just not to lose 25,000 News website that are published through the k2 v2.69.
I found that the problem is in the libraries folder, as I picked up the libraries folder backup of my Joomla 3.51 and K2 Frontend back to work, but this caused errors in my admin.
You happen to know the folders or files within the libraries that k2 uses the frontend?
Already, thanks
Success
Jose Carlos

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8 years 9 months ago #156483 by Krikor Boghossian
Replied by Krikor Boghossian on topic Error 500 no K2 Front-end after Upgrad for Joomla 3.6
You should perform a whole site backup and exclude the /media and /images folder which hold the most space.

If you update you will not lose any items. If you backup as well, nothing can go wrong.

The frontend dependencies of K2 are located in /plugins and /components folders. The /media/k2/ folder also contains front-end assets.

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8 years 9 months ago #156506 by carlostegs
Krikor hello ...
Okay?
Actually you were right, I created a site 2, a replica of that in the air to test updates. All not to take risks with the site in AR
When upgrading to version 2.70 of k2, the error problem in 500 Front-end is gone, that is the Frontend went on to open normal.
But I identified in updating a problem that can be a BUG, you going to tell if it is or not.
In testing to place items (materials) by the Front End and also the back-end, it opted not to put image, the system yourself search a random image into the images folder and places in the article (material) that has no image.
That is, all articles posted by the Front End and the Back End station capturing an image and posting the article that has no relation to Article (matter) with the image.
Have you ever seen it?
Can you help us?
I look
Thank you so much
Success
Jose Carlos

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8 years 9 months ago #156513 by Krikor Boghossian
Replied by Krikor Boghossian on topic Error 500 no K2 Front-end after Upgrad for Joomla 3.6
Hello Jose,

In testing to place items (materials) by the Front End and also the back-end, it opted not to put image, the system yourself search a random image into the images folder and places in the article (material) that has no image.
That is, all articles posted by the Front End and the Back End station capturing an image and posting the article that has no relation to Article (matter) with the image.


This is not the default behaviour of K2. Which other K2 related extensions are you using? Are you using IAKI?

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8 years 9 months ago #156518 by carlostegs
Krikor hello!
The extensions that use a search I did on the site are:
Josetta - K2 Categories
Josetta - K2 Items
Search - K2
System - K2 nocache pagebreak
Accelerator for K2 system
System - K2
User - K2
They are the same that were on the site before upgrading to Joomla 3.6 and Joomla prior to 3:51 did not have any kind of problem.
The problem is now with Joomla 3.6 and K2 v2.7.0
Think I better off some of them if you can show me what I will do without problems.
As for what I have not spoken on the site and not know her.
I did some tests and hung up the Accelerator for K2 and even with it disabled the problem persists of images.
I disabled also System - K2 nocache pagebreak and even with both this and the previous disabled the problem continues, ie K2 v2.70 capture an image of the automatic order system.
In tests I notice that only occurs when saving the matter for the first time to remove the picture and then saved again this no longer occurs only with that matter.
But every new matter to put the problem repeats itself, ie it puts an image without I ask nothing.
I await any suggestions your
Thank you so much
A hug
Success
Jose Carlos

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8 years 9 months ago #156530 by Krikor Boghossian
Replied by Krikor Boghossian on topic Error 500 no K2 Front-end after Upgrad for Joomla 3.6
This is the behaviour of a K2 plugin, we will find the culprit.
Did you install at any point this plugin github.com/getk2/k2-iaki ?

Is the image pulled from other K2 items or from the WYSIWYG editor?
Can you check in the content plugins?

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8 years 9 months ago #156532 by carlostegs
! Krikor Hello
The images are placed K2 v.2.70 other materials, ie they are images that were used in other materials previously posted
So caught my attention the problem.
I have arrived to disable all plugins and even turning off all the problem continues to occur to seek the image.
I look forward possible suggestions
thank you so much
success
Jose Carlos.

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8 years 9 months ago - 8 years 9 months ago #156533 by carlostegs
! Krikor Hello
supplementing
He had understood about the iaki, it seems that it is a tool (plugin) from inside the K2.
IMPORTANT: In our system there is no such iaki installed, just look around the k2
This link you sent, I install this iaki that sent as suggestion is that?
I await guidance
thank you
success
Jose Carlos
Last edit: 8 years 9 months ago by carlostegs. Reason: translation

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8 years 9 months ago #156536 by carlostegs
Krikor hello!
Problem solved!
As I did not have that aki
I was only install iaki the problem disappeared.
Thank you thank you
success
Thank you again
Jose Carlos

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8 years 9 months ago #156537 by Krikor Boghossian
Replied by Krikor Boghossian on topic Error 500 no K2 Front-end after Upgrad for Joomla 3.6
Actually IAKI can cause this issue.
Let me know if you run into any new issues.

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8 years 9 months ago #156538 by carlostegs
Krikor HELLO!
I want to make a suggestion for K2 next updates.
In Basic articles Edit screen, should put the dates in this Tab 2 Publishing and Metadata
We've posted over 300 articles per day, we believe that leaves much faster if you have everything on one page., As it was in version 2.69 of k2.
It is a suggestion.
Thanks for all support you gave us.
Our thanks
a hug
much Success
Jose Carlos

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8 years 9 months ago #156556 by Krikor Boghossian
Replied by Krikor Boghossian on topic Error 500 no K2 Front-end after Upgrad for Joomla 3.6
Hello Jose Carlos,

Can you make this suggestion in our repo github.com/getk2/k2 so we can evaluate it and more users can jump into the discussion?

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