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issue with k2 after update

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praveen
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8 years 9 months ago #156671 by praveen

issue with k2 after update was created by praveen

i have updated my K2 module but after update my cloud module is not working ,
i need to Popular tags module most be work or else back to my old K2

please help to fix......

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Krikor Boghossian
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8 years 9 months ago #156676 by Krikor Boghossian

Replied by Krikor Boghossian on topic issue with k2 after update

I'll need some context.
What is the exact issue, are you getting any error messages?

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praveen
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8 years 9 months ago #156679 by praveen

Replied by praveen on topic issue with k2 after update

i got 2 issues my

issue 1 : Popular tags (Tag cloud) is not working it just displayed like list of text
issue 2: got below error on webpage
JUser: :_load: Unable to load user with ID: 42

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praveen
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8 years 9 months ago #156680 by praveen

Replied by praveen on topic issue with k2 after update

i got 2 issues

issue 1 : Popular tags (Tag cloud) is not working it just displayed like list of text
issue 2: got below error on webpage
JUser: :_load: Unable to load user with ID: 42

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Krikor Boghossian
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8 years 9 months ago #156685 by Krikor Boghossian

Replied by Krikor Boghossian on topic issue with k2 after update

JUser: :_load: Unable to load user with ID: 42

Is not a K2 issue, it means that the user with the ID 42 has been deleted.
You need to assign the user to a different author.

As for the tag cloud, make sure that K2's css file is being loaded. You need to check the extension's settings.

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praveen
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8 years 9 months ago #156704 by praveen

Replied by praveen on topic issue with k2 after update

i am updated K2 in my site after update ,tag cloud is not working ,it tag are displayed just List , cloud effect is not occur
please help to fix

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Krikor Boghossian
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8 years 9 months ago #156711 by Krikor Boghossian

Replied by Krikor Boghossian on topic issue with k2 after update

Did you check if K2's css are being loaded?
Furthermore did you edit any core files?

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