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K2's media manager doesn't load

  • Margarida Fonseca
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6 years 8 months ago #163341 by Margarida Fonseca
K2's media manager doesn't load was created by Margarida Fonseca
Hi,

Our media manager won't load and all the pics we had on our k2's items were lost...
This happened to us once, but the pics were still there... Now the manager won't simply load.
Any ideas why this happened?
Also, we have another website with the same features, and this didn't happened.

Kind regards

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  • Krikor Boghossian
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6 years 8 months ago #163343 by Krikor Boghossian
Replied by Krikor Boghossian on topic K2's media manager doesn't load
Hello Margarita,
Can you check under your browser developer's tools console tab for any JS errors?

Our media manager won't load and all the pics we had on our k2's items were lost...


Were the images uploaded through K2's image tab lost as well?
Are the files present in the folder?

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6 years 8 months ago #163371 by sittingduck
Replied by sittingduck on topic K2's media manager doesn't load
Same problem here. K2 frontend work (all articles are shown great) but i cant add new articles.

If i want add a new article: the media browser dont work.

if i click on "browse server...." the popup comes, but i just see inside the lightbox the footer.
<a target="_blank" href="https://getk2.org/">K2 v2.7.1</a> | Copyright &copy; 2006-2017 <a target="_blank" href="https://www.joomlaworks.net/">JoomlaWorks Ltd.</a>

chrome js error:
Uncaught TypeError: $(...).tooltip is not a function
    at HTMLDocument.<anonymous> (template.js?35267b3a2e14ecbe19be04447265d9df:15)
    at l (jquery.min.js:2)
    at Object.fireWith [as resolveWith] (jquery.min.js:2)
    at Function.ready (jquery.min.js:2)
    at HTMLDocument.A (jquery.min.js:2)
(anonymous) @ template.js?35267b3a2e14ecbe19be04447265d9df:15
l @ jquery.min.js:2
fireWith @ jquery.min.js:2
ready @ jquery.min.js:2
A @ jquery.min.js:2

tested on chrome and firefox

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6 years 8 months ago #163373 by sittingduck

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  • Krikor Boghossian
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6 years 8 months ago #163382 by Krikor Boghossian
Replied by Krikor Boghossian on topic K2's media manager doesn't load
Nice to hear that you sorted this out :)

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