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Google recaptcha

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1 year 8 months ago #165857 by Omar
Omar created the topic: Google recaptcha
Hi all,
I have read everything I found about the topic but I can't fix the problem.
Google recaptcha does not display in comments so that when I click the submit button I have this error:

{"message":"Non \u00e8 stato possibile verificare che non sei un robot","cssClass":"k2FormLogError"}

Can anybody help me?

Thanks in advance,
Omar

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1 year 8 months ago #165907 by Krikor Boghossian
Krikor Boghossian replied the topic: Google recaptcha
Hello,

This indicates a JavaScript issue. Make sure that jQuery is being properly loaded (Check K2's settings) and there are no other JavaScript errors.

IMPORTANT: Please search the forum before posting a question!

JoomlaWorks Support Team Member

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1 year 8 months ago #165972 by Omar
Omar replied the topic: Google recaptcha
Hi Krikor,
jQuery is loaded and I have no other JavaScript errors.

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1 year 8 months ago #165985 by Krikor Boghossian
Krikor Boghossian replied the topic: Google recaptcha
Hello,

Can you send me a link to your site?

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JoomlaWorks Support Team Member

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6 months 2 weeks ago #171102 by daniele
daniele replied the topic: Google recaptcha
Hi Krikor,
i have the same error. Could you help me?
i have joomla 3.9.2 and k2 v 2.9.
This is my link:

www.softemotion.it/aforismi/aforismi-sulla-felicita

In attach jquery's properties.

Thanks in advance

regards
Daniele
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6 months 2 weeks ago #171124 by Fotis
Fotis replied the topic: Google recaptcha
Have you double checked your reCaptcha keys? You need to add them in K2's Settings...

If you use & love K2, please take a moment to add your review and rate it
at the Joomla Extensions Directory: extensions.joomla.org/extension/k2/


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6 months 2 weeks ago #171136 by daniele
daniele replied the topic: Google recaptcha
Hi Fotis,
sure, i 've just added the 2 keys in Anti-spam Settings.
Any suggest?

Thanks Fotis,

regards

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6 months 2 weeks ago #171139 by Fotis
Fotis replied the topic: Google recaptcha
Your key must be issued for reCaptcha v2 and you must also select reCaptcha v2 under the "Comments" tab in K2's Settings.

If you use & love K2, please take a moment to add your review and rate it
at the Joomla Extensions Directory: extensions.joomla.org/extension/k2/


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6 months 2 weeks ago #171141 by daniele
daniele replied the topic: Google recaptcha
Hi,
thanks. Under "Comments" tab i have only Google reCaptcha and not Google reCaptcha v2. Is it normal?
thanks and regards

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6 months 2 weeks ago #171146 by Fotis
Fotis replied the topic: Google recaptcha
Sorry, I meant the "Advanced" tab.

You should have this enabled there: jmp.sh/yL58K4A

Also, check if Joomla's reCaptcha plugin is enabled. If it is, that plugin may be causing issues...

If you use & love K2, please take a moment to add your review and rate it
at the Joomla Extensions Directory: extensions.joomla.org/extension/k2/


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