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Rating Stars not working!

  • PJones
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6 years 2 months ago - 6 years 2 months ago #166341 by PJones
Rating Stars not working! was created by PJones
Hi guys.....can you advise on this?

Joomla 3.83, K2 2.80, PHP 7.1, MySQL 5.6 is the setup.

The rating stars just keep spinning when clicked.....it was working fine but now does this.

Error in console shows:

index.php?option=com_k2&view=item&task=vote&format=raw&user_rating=5&itemID=30 Failed to load resource: the server responded with a status of 500 (Internal Server Error)

I've checked Hosting side and no errors registering and even installed K2 again.

Turned cache, GZip on and off no difference.

Strange thing is that an identical copy to this one is working without issue.

Any ideas?
Last edit: 6 years 2 months ago by PJones.

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  • Krikor Boghossian
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6 years 2 months ago #166350 by Krikor Boghossian
Replied by Krikor Boghossian on topic Rating Stars not working!
Hello,
Is there anything being recorded in your error_log?
The complete error code should be recorded there.

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  • PJones
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6 years 2 months ago #166352 by PJones
Replied by PJones on topic Rating Stars not working!
Nothing in CPanel......and nothing showing up on the server. Because my first thought was Mod Security.

And the site that was copied from it (before the stars caused problems) is working fine.

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  • Krikor Boghossian
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6 years 2 months ago #166359 by Krikor Boghossian
Replied by Krikor Boghossian on topic Rating Stars not working!
Are you using any different extensions or have you updated any extensions since you moved the site?

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  • PJones
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6 years 2 months ago #166367 by PJones
Replied by PJones on topic Rating Stars not working!
No Krikor.......apart from JUserTube (on both) they're stock Joomla sites. No SEO addons or anything like that.

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