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Class 'K2Model' not found

  • lillianfidler
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5 days 21 hours ago #169111 by lillianfidler
lillianfidler created the topic: Class 'K2Model' not found
My website is down with this error: Class 'K2Model' not found

I tried disabling the plugin through ftp, but that gave me an error: 'article not found'

Everything should be the latest joomla update.

Not sure what to do, so any assistance, greatly appreciated!

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5 days 20 hours ago #169113 by Fotis
Fotis replied the topic: Class 'K2Model' not found
Are you using any other extensions that work with K2?

I would also recommend you install the latest dev build of K2 in the meantime in case the previous installation got borked or something: github.com/getk2/k2/archive/master.zip


If you use & love K2, please take a moment to add your review and rate it
at the Joomla Extensions Directory: extensions.joomla.org/extension/k2/


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  • Mohamed Abdelaziz
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4 days 14 hours ago #169133 by Mohamed Abdelaziz
Mohamed Abdelaziz replied the topic: Class 'K2Model' not found
I suggest that you set the error display level to maximum in the global configuration, this way you will see more details and information about the error and the file that caused this error.
Then copy/paste the error message here, so we can help.

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3 days 15 hours ago #169138 by lillianfidler
lillianfidler replied the topic: Class 'K2Model' not found
Thank you, so I guess I can just move the files over via ftp? Would I need to do anything else? I cannot login to the back-end... much appreciated!

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3 days 15 hours ago #169139 by lillianfidler
lillianfidler replied the topic: Class 'K2Model' not found
I set the error display to maximum but the error didn't reveal any further information on the page.

This is the link: wonderbolt.ca

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3 days 11 hours ago #169142 by Mohamed Abdelaziz
Mohamed Abdelaziz replied the topic: Class 'K2Model' not found

lillianfidler wrote: I set the error display to maximum but the error didn't reveal any further information on the page.

This is the link: wonderbolt.ca

This link is not working with me.
Try to set the error reporting to Development and check again

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3 days 10 hours ago #169143 by lillianfidler
lillianfidler replied the topic: Class 'K2Model' not found
I changed to development but no difference in the error message:

this is the link:

www.wonderbolt.ca/

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3 days 1 hour ago #169149 by Fotis
Fotis replied the topic: Class 'K2Model' not found
If you can access the Joomla backend, re-install K2 from: github.com/getk2/k2/archive/master.zip

THEN get back to us IF you still get the error.


If you use & love K2, please take a moment to add your review and rate it
at the Joomla Extensions Directory: extensions.joomla.org/extension/k2/


IMPORTANT: Please search the forum before posting a question!

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3 days 57 minutes ago #169150 by Mohamed Abdelaziz
Mohamed Abdelaziz replied the topic: Class 'K2Model' not found
In this case, I often login to phpmyadmin, and disable all 3rd party K2 extensions, then test them one by one.
This maybe a little bit difficult task, but it is not possible to reinstall K2 via ftp, AFAIK

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2 days 22 hours ago #169153 by lillianfidler
lillianfidler replied the topic: Class 'K2Model' not found
I can't access the back-end...

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