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K2 Media Manager not showing pictures

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6 years 7 months ago - 6 years 7 months ago #169254 by Jelte
Since a month I'm experiencing a strange problem with the K2 Media Manager:
- It just doens't show any pictures;
- The Joomla Media Manager still works fine.

I've tried all suggestions in the forums (install jQuery easy, update to latest versions, etc.) - but still no lock. I did see a JS error "Loading failed for the <script> with source “www.sitename.com/media/k2/assets/vendors/studio-42/elfinder/js/elfinder.min.js?v=2.9.0”."

Maybe that is related? Could you help me find out a solution?
Last edit: 6 years 7 months ago by Jelte.

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6 years 7 months ago #169255 by Modessin
Replied by Modessin on topic K2 Media Manager not showing pictures
After updating the component to 2.9, the media manager does not work too. :(

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6 years 7 months ago #169272 by JoomlaWorks
Replied by JoomlaWorks on topic K2 Media Manager not showing pictures
@Jelte does it still happen? Try re-installing K2 just in case.

@Modessin Can you see any JS errors as well?

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6 years 7 months ago - 6 years 7 months ago #169277 by Modessin
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Last edit: 6 years 7 months ago by Modessin.

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6 years 7 months ago #169293 by JoomlaWorks
Replied by JoomlaWorks on topic K2 Media Manager not showing pictures
@Modessin Try re-installing K2 as well. And please make sure you don't have any write permission issues with your webserver.

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6 years 7 months ago - 6 years 7 months ago #169304 by Modessin
Replied by Modessin on topic K2 Media Manager not showing pictures
Unfortunately, it does not work. :(
www.sitename.com/media/k2/assets/vendors/studio-42/elfinder/css/elfinder.min.css?v=2.9.0
In folder "elfinder" not folder "css". But there is folder "elfinder.1", and it has folder "css"


PS I checked write permission too.
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Last edit: 6 years 7 months ago by Modessin.

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6 years 7 months ago #169313 by JoomlaWorks
Replied by JoomlaWorks on topic K2 Media Manager not showing pictures
Delete both these "elfinder..." folder. Then install on top this: github.com/getk2/k2/archive/master.zip

You should be fine now.

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6 years 7 months ago #169326 by Modessin
Replied by Modessin on topic K2 Media Manager not showing pictures
Thank you, Fotis.
It works!

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6 years 7 months ago #169340 by JoomlaWorks
Replied by JoomlaWorks on topic K2 Media Manager not showing pictures
Great!

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6 years 7 months ago #169381 by Jelte
Replied by Jelte on topic K2 Media Manager not showing pictures

Fotis wrote: Great!


Fixed it also for me!

However, the media manager wasn't shown correctly. I found out that the following CSS line of code is missing / solves that issue:
.elfinder-workzone {
float: left;
}

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6 years 7 months ago #169393 by JoomlaWorks
Replied by JoomlaWorks on topic K2 Media Manager not showing pictures
Noted to check. Thank you.

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6 years 7 months ago #169480 by Calhoun357
Replied by Calhoun357 on topic K2 Media Manager not showing pictures
There is a problem in adding images frontend
If I use the frontend to create or add an item and want to add images.
I get some confusing window, where I should be able to select images.
The only thing you can do is close the popup window.
I do not get this using the backend.

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6 years 7 months ago #169484 by JoomlaWorks
Replied by JoomlaWorks on topic K2 Media Manager not showing pictures
Make a few screenshots of what you see.

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6 years 7 months ago #169489 by Calhoun357
Replied by Calhoun357 on topic K2 Media Manager not showing pictures

Calhoun357 wrote: There is a problem in adding images frontend
If I use the frontend to create or add an item and want to add images.
I get some confusing window, where I should be able to select images.
The only thing you can do is close the popup window.
I do not get this using the backend.


Hi there,

I am having a issue in adding images on frontend... I am looking for a guidance or a support... Any expert here???
Please reply

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6 years 7 months ago #169498 by JoomlaWorks
Replied by JoomlaWorks on topic K2 Media Manager not showing pictures
You have to be more specific. Provide screenshots.

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6 years 1 month ago #171685 by Darren Forster
Replied by Darren Forster on topic K2 Media Manager not showing pictures
I've had this same problem for months now - it even has the same problem if you install a new site so it seems the developers haven't noticed the bug yet.

There is a simple solution to fix this...

Go into the file manager for your site (via cpanel or something) and go into the root folder of your Joomla installation (normally /public_html/ depending on how your site is set up).

in there go into media/k2/assets/vendors/studio-42

once your in the studio-42 folder you'll see two folders - one called "elFinder" and the other called "elfinder.1" rename elfinder.1 to elfinder (make sure it's all lower case - Linux servers are case sensitive).

You should now have two folders in there one called elfinder and one called elFinder - you can either leave the elFinder folder in there or get rid of it - it's up to you - I left it there 'cos it doesn't appear to be doing any harm.

Go back into Joomla and browse for media on the server and your media browser should now be working.

Looking at the bug what I would say has happened is somewhere along the line someone has changed the elfinder plug in and I get the feeling that they might have been on a Windows system or some other system that doesn't bother about case in filenames - Windows is not case sensitive when it comes to folder names so elfinder and elFinder would be the same and so somewhere along the lines the new version of elfinder has been renamed to .1 however on a Linux server elfinder and elFinder is not the same and so according to the server elfinder doesn't exist - it seems the elfinder.1 folder has all the bits needed like the css and everything, where as elFinder only has a selection of files which is why I guess that elFinder is either the incomplete version or the old version.

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6 years 1 month ago #171742 by JoomlaWorks
Replied by JoomlaWorks on topic K2 Media Manager not showing pictures
If you install K2 v2.9.1 (dev) from K2's GitHub repo github.com/getk2/k2/archive/master.zip it will resolve this issue. So the issue is fixed for the next release.

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6 years 1 month ago #171796 by Paul Zaal
Replied by Paul Zaal on topic K2 Media Manager not showing pictures
Thnx for this.
Works like a charm now.

Many regards!!

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6 years 1 month ago #171805 by JoomlaWorks
Replied by JoomlaWorks on topic K2 Media Manager not showing pictures
You're welcome.

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6 years 2 weeks ago - 6 years 2 weeks ago #171924 by Railer
Replied by Railer on topic K2 Media Manager not showing pictures
Is this master.zip file for K2 2.9.0 still? More importantly, why is there a duplicate elFinder.1 directory?
Thanks
Btw, I tried changing the directory name of elFinder.1 to elFinder and deleting the original and it worked, but I see that the contents of them differs.
Last edit: 6 years 2 weeks ago by Railer.

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