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Update to Joomla 3.9.6 causes K2 Items to become "404 Item not Found"

  • Shop America
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2 months 1 week ago #172011 by Shop America
Shop America created the topic: Update to Joomla 3.9.6 causes K2 Items to become "404 Item not Found"
We just updated Joomla, and now out K2 items are showing this:
shopamericatours.com/the-outlet-shoppes-at-oklahoma-city

HELP!

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2 months 1 week ago #172012 by Shop America
Shop America replied the topic: Update to Joomla 3.9.6 causes K2 Items to become "404 Item not Found"
We just restored the site to 3.9.5 and all is back working fine.
BE AWARE THERE IS A PROBLEM.

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2 months 1 week ago - 2 months 1 week ago #172013 by Fotis
Fotis replied the topic: Update to Joomla 3.9.6 causes K2 Items to become "404 Item not Found"
What was the problem exactly? Did you get a screenshot? Did you see any errors?

If you use & love K2, please take a moment to add your review and rate it
at the Joomla Extensions Directory: extensions.joomla.org/extension/k2/


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Last edit: 2 months 1 week ago by Fotis.

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2 months 1 week ago #172015 by Shop America
Shop America replied the topic: Update to Joomla 3.9.6 causes K2 Items to become "404 Item not Found"
No errors. Just delivered to a 404 page.
Also, on the K2 category page, images were missing.
But at least the items showed up.
Not so on a K2 item page.

Please do update when you've run this down.
We prefer to keep our Joomla version updated.

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2 months 1 week ago #172016 by Fotis
Fotis replied the topic: Update to Joomla 3.9.6 causes K2 Items to become "404 Item not Found"
No issues with Joomla 3.9.6 here. I'm currently working on finalizing K2 v2.10 to be exact and have been working on J3.9.6 since the day it was launched.

Make a backup of your site and upgrade again to J3.9.6. My guess is the update didn't go through properly the first time (it can happen for various reasons).

If you use & love K2, please take a moment to add your review and rate it
at the Joomla Extensions Directory: extensions.joomla.org/extension/k2/


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2 months 1 week ago #172018 by Shop America
Shop America replied the topic: Update to Joomla 3.9.6 causes K2 Items to become "404 Item not Found"
Done.
Now click the link in my original post.

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2 months 1 week ago #172019 by Shop America
Shop America replied the topic: Update to Joomla 3.9.6 causes K2 Items to become "404 Item not Found"
We hope you can work through this quickly.
Otherwise, we'll have to take it back again.

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2 months 1 week ago #172020 by Shop America
Shop America replied the topic: Update to Joomla 3.9.6 causes K2 Items to become "404 Item not Found"
Any news?
My client is getting antsy.

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2 months 1 week ago #172041 by Fotis
Fotis replied the topic: Update to Joomla 3.9.6 causes K2 Items to become "404 Item not Found"
The 404 may be a result of some other third-party extension breaking. I can confirm it's not K2.

To make sure, check set error reporting to maximum in Joomla's global configuration and/or check your error_log file (the location depends per server setup).

If you use & love K2, please take a moment to add your review and rate it
at the Joomla Extensions Directory: extensions.joomla.org/extension/k2/


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