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Problems saving larger articles on my k2

  • Bonaventure Eze
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4 years 5 months ago - 4 years 5 months ago #173302 by Bonaventure Eze
Problems saving larger articles on my k2 was created by Bonaventure Eze
Hi.
On our Joomla websites we are having problems saving the K2 articles. i get the Message
Changes to Item saved, when I click the save button. but the article disappears. when the content exceeds 750 characters/words it happens. I have tried everything without success:

- Set memory limit in all php.ini files for both server-side and local files.
- Checked each plugin if they are clashing or not. and even disable all recently installed extensions
- .
- Changed text editor in Joomla. to and fro
- Re-installing K2.
Re-installing template.
- Updated Joomla.
contacted both support team, template and hosting


Can you guys please help me out?

thank you very much
Last edit: 4 years 5 months ago by Bonaventure Eze.

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4 years 5 months ago #173343 by JoomlaWorks
Replied by JoomlaWorks on topic Problems saving larger articles on my k2
Frontend or backend in K2?

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4 years 5 months ago #173350 by Bonaventure Eze
Replied by Bonaventure Eze on topic Problems saving larger articles on my k2
thank you very much,
Both frontend and backend
regards

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4 years 5 months ago #173352 by JoomlaWorks
Replied by JoomlaWorks on topic Problems saving larger articles on my k2
Can you check the schema/structure for the #__k2_items table e.g. via phpMyAdmin? Find the table (replace #_ with your actual DB prefix), click on it and then switch to the "Structure" menu option at the top of phpMyAdmin (like so jmp.sh/vvQnJeR). Take a screenshot and send it back to me please.

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4 years 5 months ago #173376 by Bonaventure Eze
Replied by Bonaventure Eze on topic Problems saving larger articles on my k2
ok, here is the link
prnt.sc/pl78aq

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4 years 5 months ago #173386 by JoomlaWorks
Replied by JoomlaWorks on topic Problems saving larger articles on my k2
The table structure is OK.

Check your PHP settings and more specifically, make sure "max_input_vars" is set to "5000" and "post_max_size" to at least "32M".

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