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Error #__k2_items doesn't exist

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4 years 4 months ago #173990 by Amine
Error #__k2_items doesn't exist was created by Amine
Hi ,

I'm not able to install the version K2 V2.10.1 on a new joomla 3.9.13 installation.
I get an error message saying that the table '<database-name>.#__k2_items' doesn't exist. (please see attachment).

I tried this many times.
I'm able to install other extensions or plugins.

My time zone is correct.
I checked my tmp and log directories with "Admin Tools"

What can I do to solve this?

Thanks in advance.

Best regads

Amine
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4 years 4 months ago #174018 by JoomlaWorks
Replied by JoomlaWorks on topic Error #__k2_items doesn't exist
Make sure your database prefix is properly set in Joomla's Global Configuration option.
Fotis / JoomlaWorks Support Team
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4 years 3 months ago #174523 by Amine
Replied by Amine on topic Error #__k2_items doesn't exist
Hi Fotis,

I apologize for my late answer.

I did not change the prefix. It was set automatically during the installation.
There are 5 letters and an underscore.

Is there anything else I must check?

Thanks for your help in advance.

Best regards

Amine

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4 years 3 months ago #174525 by JoomlaWorks
Replied by JoomlaWorks on topic Error #__k2_items doesn't exist
Reinstall K2, now at v2.10.2.
Fotis / JoomlaWorks Support Team
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4 years 3 months ago #174548 by Amine
Replied by Amine on topic Error #__k2_items doesn't exist
Hi ,

I already tried to install the new version, but unfortunately there is an error message ...

SQLSTATE[42S02]: Base table or view not found: 1146 Table 'd030e732.qeqo4_k2_items' doesn't exist

It's a fresh joomla installation ...

best regards

Amine
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4 years 3 months ago #174550 by JoomlaWorks
Replied by JoomlaWorks on topic Error #__k2_items doesn't exist
Perhaps Joomla is broken. Or some other change occurred.

Try setting up a new Joomla site and only install K2. Just to make sure there is no problem with your webhost or anything...
Fotis / JoomlaWorks Support Team
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4 years 3 months ago #174554 by Amine
Replied by Amine on topic Error #__k2_items doesn't exist
Hi ,

this is a fresh installation of Joomla 3.9.14
The only thing I did was to install some languages and to activate "Install from Web" in the Extension-Manager.

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4 years 3 months ago #174556 by JoomlaWorks
Replied by JoomlaWorks on topic Error #__k2_items doesn't exist
Then there may be some problem with your webhost. And you will probably have issues in the future...

As a last resort, try to install Joomla & K2 locally using XAMPP or WAMP (to setup your local server).
Fotis / JoomlaWorks Support Team
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