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Unable to upload images to K2
- Devdeep Ahuja
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						5 years 8 months ago				#175002
		by Devdeep Ahuja
	
	
		
			
	
			
			 		
													
	
				Unable to upload images to K2 was created by Devdeep Ahuja			
			
				As per the subject, I am unable to insert images into K2 articles. It was working previously but stopped since yesterday. It just gets redirected to administrator/index.php and leads to a white page with no errors. I am able to upload through the media manager, but still unable to insert images to K2 items.
Joomla 3.9.15 [Stable]
K2 2.10.2
Any pointers will be appreciated.
					Joomla 3.9.15 [Stable]
K2 2.10.2
Any pointers will be appreciated.
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						5 years 8 months ago				#175014
		by JoomlaWorks
	
	
		
			
	
			
			 		
													
	
				Replied by JoomlaWorks on topic Unable to upload images to K2			
			
				Switch error reporting to maximum in Joomla's Global Configuration and repeat the process. Note down any errors that appear.			
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						5 years 8 months ago				#175024
		by Devdeep Ahuja
	
	
		
			
	
			
			 		
													
	
				Replied by Devdeep Ahuja on topic Unable to upload images to K2			
			
				Thanks, done that... still nothing... just white page..			
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						5 years 8 months ago				#175025
		by JoomlaWorks
	
	
		
			
	
			
			 		
													
	
				Replied by JoomlaWorks on topic Unable to upload images to K2			
			
				Then perhaps some other extension is muting error reporting in the backend. Check system & content plugins, especially any third-party ones that interface with K2.			
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						5 years 7 months ago				#175042
		by Devdeep Ahuja
	
	
		
			
	
			
			 		
													
	
				Replied by Devdeep Ahuja on topic Unable to upload images to K2			
			
				Thanks Fotis,
I have looked at the plugins and the only ones with K2 interface are Google Structured Data, Smart Search, Search and System. I have disabled Google Structured Data plugin, but no impact. I also disabled recaptcha and Optimize plugins but again no impact.
I turned on the error reporting in PHP settings as well, but no impact.
I looked at the errors in Cpanel, and the message in error log reads: No recent web server errors exist for your domain: xxxxxxxx.com
					I have looked at the plugins and the only ones with K2 interface are Google Structured Data, Smart Search, Search and System. I have disabled Google Structured Data plugin, but no impact. I also disabled recaptcha and Optimize plugins but again no impact.
I turned on the error reporting in PHP settings as well, but no impact.
I looked at the errors in Cpanel, and the message in error log reads: No recent web server errors exist for your domain: xxxxxxxx.com
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						5 years 7 months ago				#175044
		by JoomlaWorks
	
	
		
			
	
			
			 		
													
	
				Replied by JoomlaWorks on topic Unable to upload images to K2			
			
				Plugins that could cause issues can also be in the content and system groups. E.g. one such plugin may not be compatible with the latest PHP version your hosting company uses.
In any case, it's really difficult to assist you without at least knowing of any PHP errors you might get.
If you can't spot the plugin that could cause that, I would recommend testing on a different hosting provider or on a local server in case it's some server issue.
					In any case, it's really difficult to assist you without at least knowing of any PHP errors you might get.
If you can't spot the plugin that could cause that, I would recommend testing on a different hosting provider or on a local server in case it's some server issue.
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						5 years 7 months ago				#175047
		by Devdeep Ahuja
	
	
		
			
	
			
			 		
													
	
				Replied by Devdeep Ahuja on topic Unable to upload images to K2			
			
				I tried to unpublish different plugins and updated the template and it seems to have worked. I am now able to upload images. But still don't understand why errors were not being displayed. Anyhow, it seems to have worked for now.
Thanks for your quick responses.
					Thanks for your quick responses.
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						5 years 7 months ago				#175048
		by JoomlaWorks
	
	
		
			
	
			
			 		
													
	
				Replied by JoomlaWorks on topic Unable to upload images to K2			
			
				Cause the plugin that was causing issues may have also muted errors with error_reporting(0). Simple.			
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