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Cache Issue. Thumbnails keep being removed from cache folder

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14 years 3 weeks ago #39745 by The Online Ministore Shop
Cache Issue. Thumbnails keep being removed from cache folder was created by The Online Ministore Shop
I have had no response to my post on thread:   forum.joomlaworks.net/simple-image-gallery-pro-%28plugin%29/cache-gets-deleted-on-every-page-load/

I have a live site and the thumbnails on SIG Pro  are being deleted from cache.  I need someone to check out what is going on.
URL: see bottom of article on www.beautybulletin.com/Fashion/Fashion-Trends/handbag-trends-for-2011

refresh the page a few times and eventually you'll see the thumbnails don't show. And then when you refresh again they are back with new thumbnail images.

I've tried the following.

I've set the global cache setting on to 240 minutes and I've tried turing it off.
I have also set the plugin cache to 120 minutes.

The thumbnails only seem to last about a minute before they are removed.  

I can provide joomla super admin access and ftp access.  Please I need this fixed asap.

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14 years 3 weeks ago #39746 by Katia
I have refreshed your page for six times and the thumbnails displayed just fine...

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14 years 2 weeks ago #39747 by The Online Ministore Shop
Replied by The Online Ministore Shop on topic Re: Cache Issue. Thumbnails keep being removed from cache folder
ok, now use firebug to open up one of the thumbnails in a new tab.

Then refresh the original webpage a couple of times, and then after a 2 minutes go to the thimbnail image in the new tab and refresh it.

the thumbnail does not exist, because it has been deleted and recreated.  sometimes the thumbnails are not recreated in time and the thumbnails show up blank.

Please this is urgent, I can PM my details to someone who can help.

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14 years 2 weeks ago #39748 by Katia
Even if I open the thumbnail in a new tab -which is not the proper function of SIG PRO- I cannot see the issue you said. SIG PRO displays images in Pop ups and not in new tabs...

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14 years 2 weeks ago #39749 by The Online Ministore Shop
Replied by The Online Ministore Shop on topic Re: Cache Issue. Thumbnails keep being removed from cache folder
maybe I am not clear.  I am not talking about a function of sigpro.  What I mean is if you get the path and filename of the thumbnail image (I did this using firebug in mozilla) then you can open the THUMBNAIL image in a new tab/window of your browser.  This is so you can see the live thumbnail image on its own.

Then after refreshing the original page a few times, then wait 2 mins, then go back to the tab/windows with the thumbnail and refresh that page.  The image cannot be found.

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14 years 2 weeks ago #39750 by The Online Ministore Shop
Replied by The Online Ministore Shop on topic Re: Cache Issue. Thumbnails keep being removed from cache folder
bump..  Still having the same issue, no solution yet.

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14 years 1 week ago #39751 by Katia
Sorry but I cannot define your issue. Everything works ok for me...

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14 years 1 week ago #39752 by The Online Ministore Shop
Replied by The Online Ministore Shop on topic Re: Cache Issue. Thumbnails keep being removed from cache folder

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14 years 1 week ago - 14 years 1 week ago #39753 by Yaani-Mai Gaddy
I am having this very same problem!

I noticed it after I turned the system cache plugin on.

Sometimes the thumbnails appear just fine but if I refresh the page a few times the thumbnails are blank but the image does zoom when the thumbnail is clicked on.

I am going to try reordering the SIG pro plugin & see if that makes a difference.

I have learnt from experience & from NoNumber & Peter Van Westin that the system plugins need to be in the following order
www.nonumber.nl/news/blog/463-plugin-order-is-important

Not sure if the order of content plugins and other plugins is important or not.

1 Any other plugins
2 SEF plugins
3 Cache plugin

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14 years 1 week ago #39754 by Yaani-Mai Gaddy
I made the order of my system plugins as

1 All other plugins
2 SEF plugins
3 Cache plugin

I then made the SIG Pro plugin the first content plugin followed by all other content plugins.

I noticed that several of the content plugins were all numbered zero including the SIG Pro plugin. I changed them to 1, 2, 3 etc.. with the SIG Pro plugin #1

So far the thumbnails seem to be OK now & are no longer disappearing. The website is here

www.specracersports . com (remove spaces).

I work using Firefox 4.0 I noticed the problem using this browser.

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14 years 1 week ago #39755 by The Online Ministore Shop
Replied by The Online Ministore Shop on topic Re: Cache Issue. Thumbnails keep being removed from cache folder
Thanks for the post, but this does not seem to work for me.

What are your cache settings on Joomla Global Configuration and in the SIGpro plugin and the System Cache plugin?

It seems when I enable the system cache plugin a lot of my images (not in sigpro) don't load.

If you can include screenshots, it would be much appreciated.  :)

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14 years 4 days ago #39756 by Yaani-Mai Gaddy
Global Configuration, Server tab Cache - Yes Cache Time 700 Minutes - Cache Handler File

SIG Pro plugin - Thumbnail cache expiration time 120

System Cache plugin enabled - Use browser caching Yes - Cache Lifetime 720

The order of the system plugins is important.

1. All other system plugins
2. SEF Plugins
3. System Cache Plugin

I have the System SEF & the System sh404SEF plugins enabled.

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14 years 17 hours ago #39757 by The Online Ministore Shop
Replied by The Online Ministore Shop on topic Re: Cache Issue. Thumbnails keep being removed from cache folder
Thanks Yaani for the response, but with your suggested settings, my thumbnails don't show at all.  I'm trying to get assistance from joomlaworks support, to see if they can locate the problem.

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