Keyword
Please note that official support for commercial extensions & templates is provided in the Subscriber Help Desk.
Support requests should ONLY be directed there and require an active subscription plan.
This forum board is to be used for archive purposes and knowledge exchange ONLY.

Blank white screen when SIG PRO plugin is enabled

More
13 years 8 months ago #42273 by Laus
When plugin is enabled the page just shows a white screen, no error message in fact nothing at all. I have used SIGpro on many sites previously without any problems, on same server too.

213.175.215.26/~actif/index.php?option=com_content&view=article&id=119&Itemid=453

Can you pls help, I have enabled debug mode on the plugin, tried reinstalling too.

I have also tried switching templates to the default Joomla ones but the problem persists.

I am using version 2.5.3 on J!1.5.23

Any guidance would be much appreciated please!

Please Log in or Create an account to join the conversation.

More
13 years 8 months ago #42274 by Katia
Check the size of the gallery, maybe is bigger than the memory size on your server.

Please Log in or Create an account to join the conversation.

More
13 years 8 months ago #42275 by Laus
The gallery has 7 pictures in it, totalling 4.5Mb, the server is set to handle 32Mb (is this enough) - I have had this overload happen before on a very large gallery, but then it gave me an error page. On this occasion I get no indication as to what the problem is which makes it very hard to trouble shoot.

(Apologies for double-posting)

Please Log in or Create an account to join the conversation.

More
13 years 8 months ago #42276 by Laus
I have increased php memory limit on the server upto 64 MB but no difference  ???

Please Log in or Create an account to join the conversation.

More
13 years 8 months ago #42277 by Katia
Pm me access to your super admin please.

Please Log in or Create an account to join the conversation.


Powered by Kunena Forum