Why do I get an "Image type not supported" message with a blank page? I know for a fact that the images used are of a correct and supported type namingly JPG even its size couldn't be a issues (50KB), please advise?

Hi my friend!

If you are using the joomla1.5 version of the sig pro
please, rename the images lowercase.

I'm afraid it is a known bug, fixed in the bug free version quiet ready to be published.

Also check out if your server have installed the GD2 graphic library.

Thank you!

Hi my friend!

If you are using the joomla1.5 version of the sig pro
please, rename the images lowercase.

I'm afraid it is a known bug, fixed in the bug free version quiet ready to be published.

Also check out if your server have installed the GD2 graphic library.

Thank you!

Yes, a quick fix to this bug would be greatly appreciated.  I have a gallery of 270+ images, and renaming them is not a good use of my time.

What about special characters like _ or - ?

Edit: I just spent the last 15 minutes checking all the photo names and they're all lower-case or have numbers.  No upper-case, and no special characters.  I still get "Image type cannot be supported".

Edit: I finally found one image that had the extension "JPG", and it works now.  I noticed another thread where a fix for this was promised as far back as March.  I don't know java, but I know other languages where entering a single "change case" line would take care of issues such as this one.  I honestly don't understand how a case-sensitive issue can't be solved in 4 months.  A rush on this fix would be greatly appreciated.

Thank you.

I agree, this one is a no-brainer to fix.  I just purchased the product (which I think has a GREAT start), installed it and ran into this very error out of the box.

Also, the labels don't center according to the thumbnails width.  Might want to do some work on resizing the fonts and/or centering better in the thumbnails.

I have to say this has been extremely frustrating. 3 hours of trying to track down this same error - and it turns out that the plugin crashes if there is a single capital letter in any image file name in the folder.  I now have to sit for another couple of hours renaming all of my images. 

If this has been known for some time why isn't it mentioned in the FAQ or common problems?  I can't believe I'm the only person to ever capitalise a file name.

Hi,

of course iam very disapointed about this Bug.

I bought this Plugin a long time ago and this Thread is open since 4 Weeks, but no fix is anywhere, and the support is not that, what customers (who paid for this product) need.

When you will fix this Problem? I cant believe, that you have done nothing in the last Weeks and Month!

make sure when you save the images, everything is in lower cap or php will not pull. I had the same problem yesterday

2 Weeks later....

nothing to hear from the Developer to this Thread. Thank you very much for this bad support!

>:( >:( >:( >:( >:(

If you are using the joomla1.5 version of the sig pro
please, rename the images lowercase.

I'm afraid it is a known bug, fixed in the bug free version quiet ready to be published.

Hi,
I want to support what speakers have said before me. I cannot rename one by one 400 pictures. Please fix this problem as soon as possible and post the solution here. Thank you.

I don't know if this is much help, but here's what I've discovered:

I'm using the single thumbnail method and placing {gallery}name{/gallery} inside table cells so I can control the formatting (since it's impossible to do with SIG Pro).

I found if I place more than 12 galleries on a page, I get the error message.  When I cut down to 12 galleries, everything displays fine.

Also, image size seems to be a big factor.  I've had to resize quite a few files to get the plugin to work properly.  I have no idea what the maximum is, or whether it's a file size (kb) or image size (px) issue.

Hi

As the support for this plugin is none or nearly none existent

Ralle8295 here is for you, a fix to not have to rename your file lower case

forum.joomlaworks.net/index.php?topic=4330.0

A quick fix for this recurent problem to many users will be a sign that the developer who have received money (amount does not mean no support 1Euros, 1.000.000 euros same support) care for their customer or I am may be too old fashion ??

Tdoc

Well, I've given up on this plugin.  Everything seemed to be worked out, but loading a gallery page took forever, because the plugin has to create new thumbnails every freaking time you load a gallery page.  Why can't it just create a thumbnail one time and place it in a thumbs folder?  And why not just append the thumb with tn_, rather than creating a random number title?

Also, the only display method that would work with my site was the Greybox, but I bought this plugin because I prefer the slimbox display method.  Unfortunately, I have other modules and plugins on my site that require mootools.  SIG crashes those every time.

I've decided to go with Expose'4.  Not only is it free, but it worked right out of the box without hacking.

Oh well, live and learn. :-[

Lowercase issue patch
forum.joomlaworks.net/index.php?topic=3541.msg13119#msg13119

Performance issue patch
forum.joomlaworks.net/index.php?topic=2931.0

Why is sigpro problem that several templates loads the same js library?
At least we give a lot of js engine to use in order to overpass those conflicts.
Several templates out there don't give this option to the customer!

Thank you!