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Getting errors when producing thumbs, new version

  • samuel cartner
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17 years 2 weeks ago #1901 by samuel cartner
Getting errors when producing thumbs, new version was created by samuel cartner
hi when i go to an article that shows the thumbs i get this error at the top for ever thumbnail in the gallery, need help asap :'(

Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/images/tempddd92f847ffb2c0c550a4c80fab677e4jpg) is not within the allowed path(s): (/tmp:/usr/share/pear:/home/fhlinux171/n/nextgenguide.com/user) in /home/fhlinux171/n/nextgenguide.com/user/htdocs/mambots/content/plugin_jw_sigpro.php on line 285

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17 years 2 weeks ago #1902 by JoomlaWorks
Replied by JoomlaWorks on topic Re: Getting errors when producing thumbs, new version
Some server issue. Please contact your hosting company for that. We did not change anything related to thumbnail handling in v1.2  ;)
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17 years 2 weeks ago #1903 by samuel cartner
Replied by samuel cartner on topic Re: Getting errors when producing thumbs, new version
iv spoke to me host and they said its the pear: thats the problem i need to remove the :

any idea where that is being set?

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17 years 2 weeks ago #1904 by JoomlaWorks
Replied by JoomlaWorks on topic Re: Getting errors when producing thumbs, new version
Can't they be a little more specific??  ???
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17 years 2 weeks ago #1905 by samuel cartner
Replied by samuel cartner on topic Re: Getting errors when producing thumbs, new version
nope thats all they said  :'(

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17 years 2 weeks ago #1906 by JoomlaWorks
Replied by JoomlaWorks on topic Re: Getting errors when producing thumbs, new version
Crappy hosting I'd say. Anyway, what company is that? Have you considered switching? If all you have is a joomla website, I will gladly move it for you in another better and cheaper host!!

Here are some decent hosting providers...

www.site5.com (the best - they have a 99 dollars package for a whole year which gives you tremendous space, domains etc. etc. - plus it's the fastest hosting company around ;) )
www.bluehost.com
www.dreamhost.com
www.mediatemple.com (business class hosting)
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17 years 2 weeks ago #1907 by samuel cartner
Replied by samuel cartner on topic Re: Getting errors when producing thumbs, new version
the company is streamline.net

here is the exact reply i had from them

"There is a colon in the path to pear which is incorrect, please change it to /usr/share/pear"

where is it picking up this path?

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17 years 2 weeks ago #1908 by JoomlaWorks
Replied by JoomlaWorks on topic Re: Getting errors when producing thumbs, new version
Do you have some php.ini file in your server?
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17 years 2 weeks ago #1909 by samuel cartner
Replied by samuel cartner on topic Re: Getting errors when producing thumbs, new version
yes i do

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17 years 1 week ago #1910 by JoomlaWorks
Replied by JoomlaWorks on topic Re: Getting errors when producing thumbs, new version
Try looking inside that file for the change they mention. Alternatively, check this post:
forum.joomlaworks.net/index.php?topic=553.0
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