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Support requests should ONLY be directed there and require an active subscription plan.
This forum board is to be used for archive purposes and knowledge exchange ONLY.
Sudden problem with SIG Pro
- Benet Jeffree Dean
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16 years 2 days ago #22787
by Benet Jeffree Dean
Sudden problem with SIG Pro was created by Benet Jeffree Dean
Just a quick question...
On my site www.agency.asia, for some time, I've used SIG Pro.
Then, last night, the page would no longer load, and the following error was all that showed:
Fatal error: Call to undefined function: gd_info() in /home/u1/inkybrain/agency.asia/html/plugins/content/jwsigpro.php on line 93
I turned it off and the page loads fine. I uninstalled and reinstalled, to no effect.
I googled this, and can find nothing about it, nor in the forum.
There have been no new mods or extensions added.
Any thoughts?
On my site www.agency.asia, for some time, I've used SIG Pro.
Then, last night, the page would no longer load, and the following error was all that showed:
Fatal error: Call to undefined function: gd_info() in /home/u1/inkybrain/agency.asia/html/plugins/content/jwsigpro.php on line 93
I turned it off and the page loads fine. I uninstalled and reinstalled, to no effect.
I googled this, and can find nothing about it, nor in the forum.
There have been no new mods or extensions added.
Any thoughts?
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- Shanley Jue
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16 years 2 days ago #22788
by Shanley Jue
Replied by Shanley Jue on topic Re: Sudden problem with SIG Pro
I am also expereincin this problem.
The thread:
SIG pro shuts down my whole site!
From: strate
seems to have a solution.
Something about the GD2 library. A section of the code that enables the thumbnail creation.
the thread ends, without telling us how to activate the GD2 Library.
I posted on there as well...
The thread:
SIG pro shuts down my whole site!
From: strate
seems to have a solution.
Something about the GD2 library. A section of the code that enables the thumbnail creation.
the thread ends, without telling us how to activate the GD2 Library.
I posted on there as well...
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- Shanley Jue
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16 years 2 days ago #22789
by Shanley Jue
Replied by Shanley Jue on topic Re: Sudden problem with SIG Pro
Also found this about the GD2 Library:
Premium Commercial Joomla! Extensions => Simple Image Gallery PRO (plugin/mambot) => Topic started by: mstod00 on September 15, 2008, 05:19:37 AM
This thread show a solution by searching for a file named: "php_gd2.dll" and modifying it. But his directory information: php/ext folder is unclear. And I have not been able to locate the file he calls to.
Am I missing something here?
Most frustrating is this: exactly 1 month ago, everything was fine, all worked beautifully. I log back in to finish my site yesterday and I get the "Fatal Error...Line 93" message. If the host server/webmaster is messing around, what could have been done to disable this?
Premium Commercial Joomla! Extensions => Simple Image Gallery PRO (plugin/mambot) => Topic started by: mstod00 on September 15, 2008, 05:19:37 AM
This thread show a solution by searching for a file named: "php_gd2.dll" and modifying it. But his directory information: php/ext folder is unclear. And I have not been able to locate the file he calls to.
Am I missing something here?
Most frustrating is this: exactly 1 month ago, everything was fine, all worked beautifully. I log back in to finish my site yesterday and I get the "Fatal Error...Line 93" message. If the host server/webmaster is messing around, what could have been done to disable this?
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- JoomlaWorks
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16 years 1 day ago #22790
by JoomlaWorks
Replied by JoomlaWorks on topic Re: Sudden problem with SIG Pro
Guys, ask your hosting provider please. They will sort this out for you. Just request that they enable PHP's GD image library for your account. ;)
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- Benet Jeffree Dean
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15 years 11 months ago #22791
by Benet Jeffree Dean
Replied by Benet Jeffree Dean on topic Re: Sudden problem with SIG Pro
Have them on chat right now, and they're telling me its already installed and active...
could there be another matter?
could there be another matter?
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- JoomlaWorks Support Team
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15 years 11 months ago #22792
by JoomlaWorks Support Team
Replied by JoomlaWorks Support Team on topic Re: Sudden problem with SIG Pro
Hi again!
Well, second the official PHP manual ( gd_info() )
with the function gd_info retrieves information about the currently installed GD library.
If the GD isn't installed the function returns null ( void ).
Your host says that the GD is installed and activate.
Can you please check if the function is supported by your php?
This function is supported only for PHP 4 >= 4.3.0, PHP 5
Thank you!
Well, second the official PHP manual ( gd_info() )
with the function gd_info retrieves information about the currently installed GD library.
If the GD isn't installed the function returns null ( void ).
Your host says that the GD is installed and activate.
Can you please check if the function is supported by your php?
This function is supported only for PHP 4 >= 4.3.0, PHP 5
Thank you!
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