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Problem with Update K2 to 2.7.0
- Melanie König-Effenberger
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9 years 1 month ago #153244
by Melanie König-Effenberger
Problem with Update K2 to 2.7.0 was created by Melanie König-Effenberger
Hello,
I have a problem with update K2 to 2.7.0
JFolder: :delete: Could not create folder. Path: .../components/com_k2/js
JFolder: :delete: Could not create folder. Path: .../components/com_k2/sef_ext
Copy file failed
I have already checked the path - it is correct.
Perhabs somebody has the same problem and could help me please?
Regards,
Melanie
I have a problem with update K2 to 2.7.0
JFolder: :delete: Could not create folder. Path: .../components/com_k2/js
JFolder: :delete: Could not create folder. Path: .../components/com_k2/sef_ext
Copy file failed
I have already checked the path - it is correct.
Perhabs somebody has the same problem and could help me please?
Regards,
Melanie
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- Krikor Boghossian
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9 years 1 month ago #153259
by Krikor Boghossian
Replied by Krikor Boghossian on topic Problem with Update K2 to 2.7.0
Hello,
It is most likely related to a permissions issue.
Right permissions on all joomla sites are:
755 for folders
644 for files
You can use chmod or an extension like Admin Tools to correct them.
It is most likely related to a permissions issue.
Right permissions on all joomla sites are:
755 for folders
644 for files
You can use chmod or an extension like Admin Tools to correct them.
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- Melanie König-Effenberger
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9 years 1 month ago #153262
by Melanie König-Effenberger
Replied by Melanie König-Effenberger on topic Problem with Update K2 to 2.7.0
Hi Krikor,
I have checked the rights - everything correct. I have tried it also with changing the rights for K2 to 777. It doesn't work.
All other extension updates works only K2, that don't like the update from 2.6.9 to 2.7.0 :(
Perhabs you have one more indication concering my problem...
Regards,
Melanie
I have checked the rights - everything correct. I have tried it also with changing the rights for K2 to 777. It doesn't work.
All other extension updates works only K2, that don't like the update from 2.6.9 to 2.7.0 :(
Perhabs you have one more indication concering my problem...
Regards,
Melanie
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- Krikor Boghossian
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9 years 1 month ago #153268
by Krikor Boghossian
Replied by Krikor Boghossian on topic Problem with Update K2 to 2.7.0
There may be still remains of a previous installation.
Can you clear your site's /tmp folder and try again?
Can you clear your site's /tmp folder and try again?
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- Melanie König-Effenberger
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9 years 1 month ago #153273
by Melanie König-Effenberger
Replied by Melanie König-Effenberger on topic Problem with Update K2 to 2.7.0
Cleared /tmp folder and tried it again.
The following warning:
JFolder: :delete: Path is no folder! Path: .../components/com_k2/js
JFolder: :delete: Path is no folder! Path: .../components/com_k2/sef_ext
Copy file failed
The following warning:
JFolder: :delete: Path is no folder! Path: .../components/com_k2/js
JFolder: :delete: Path is no folder! Path: .../components/com_k2/sef_ext
Copy file failed
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- JoomlaWorks Support Team
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9 years 1 month ago #153278
by JoomlaWorks Support Team
Replied by JoomlaWorks Support Team on topic Problem with Update K2 to 2.7.0
Hello,
- Check that you have setup the correct paths at the configuration settings of your Joomla installation.
- If you have FTP Settings to Yes check that your login credentials are correct.
- Beside the update issue do have the same behaviour when you upload files or installing other extensions ?
- Check that you have setup the correct paths at the configuration settings of your Joomla installation.
- If you have FTP Settings to Yes check that your login credentials are correct.
- Beside the update issue do have the same behaviour when you upload files or installing other extensions ?
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- Melanie König-Effenberger
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9 years 1 month ago #153280
by Melanie König-Effenberger
Replied by Melanie König-Effenberger on topic Problem with Update K2 to 2.7.0
Hi,
No. 1: check within the configuration it is correct
No. 2: FTP Settings are not activated
No. 3: No, there are no problems with uploading files or installing other extensions. Only K2. That don't want.
No. 1: check within the configuration it is correct
No. 2: FTP Settings are not activated
No. 3: No, there are no problems with uploading files or installing other extensions. Only K2. That don't want.
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9 years 1 month ago #153288
by JoomlaWorks Support Team
Replied by JoomlaWorks Support Team on topic Problem with Update K2 to 2.7.0
Did you try to install K2 2.7.0 normally through the Joomla installation manager ?
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- Melanie König-Effenberger
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9 years 1 month ago #153302
by Melanie König-Effenberger
Replied by Melanie König-Effenberger on topic Problem with Update K2 to 2.7.0
If tried it
-from Webinstaller
-from package
and from folder
always the same warning
-from Webinstaller
-from package
and from folder
always the same warning
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- Krikor Boghossian
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9 years 1 month ago #153333
by Krikor Boghossian
Replied by Krikor Boghossian on topic Problem with Update K2 to 2.7.0
Are you using any 3rd party K2 extensions?
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- Melanie König-Effenberger
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9 years 1 month ago #153339
by Melanie König-Effenberger
Replied by Melanie König-Effenberger on topic Problem with Update K2 to 2.7.0
What? 3rd party K2 extensions?
I don't know what you mean exactly - perhaps: German (Germany) language pack for K2 from getk2.org
This extension we use to your K2 extension.
I don't know what you mean exactly - perhaps: German (Germany) language pack for K2 from getk2.org
This extension we use to your K2 extension.
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- Krikor Boghossian
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9 years 1 month ago #153381
by Krikor Boghossian
Replied by Krikor Boghossian on topic Problem with Update K2 to 2.7.0
Just tried with a fresh installation, no issue what so ever.
Have you looked at your error_log for any PHP errors?
Have you looked at your error_log for any PHP errors?
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- Melanie König-Effenberger
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9 years 4 weeks ago #153398
by Melanie König-Effenberger
Replied by Melanie König-Effenberger on topic Problem with Update K2 to 2.7.0
No error_log for PHP
I have tried it already to install complete new, that works. Deinstall old version and upload new one.
But then my complete work is distroyed and therefore I want to find a solution which saves all data and adjustment.
I have tried it already to install complete new, that works. Deinstall old version and upload new one.
But then my complete work is distroyed and therefore I want to find a solution which saves all data and adjustment.
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- Krikor Boghossian
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9 years 4 weeks ago #153408
by Krikor Boghossian
Replied by Krikor Boghossian on topic Problem with Update K2 to 2.7.0
Yeah, that will not work obviously.
getk2.org/downloads/?f=K2_v2.6.9.zip
Can you reinstall 2.6.9 and then try updating?
PS. Backup first.
getk2.org/downloads/?f=K2_v2.6.9.zip
Can you reinstall 2.6.9 and then try updating?
PS. Backup first.
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- Melanie König-Effenberger
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9 years 4 weeks ago #153438
by Melanie König-Effenberger
Replied by Melanie König-Effenberger on topic Problem with Update K2 to 2.7.0
Hi, unfortunately it doesn't work. Following waring: Copy file failed
I don't understand why... It's crazy... Do you have any more idea? I become desperate...
Do you have the K2 version 2.6.8, perhabs it works with that version.
I don't understand why... It's crazy... Do you have any more idea? I become desperate...
Do you have the K2 version 2.6.8, perhabs it works with that version.
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- Krikor Boghossian
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9 years 3 weeks ago #153476
by Krikor Boghossian
Replied by Krikor Boghossian on topic Problem with Update K2 to 2.7.0
If 2.6.9 and 2.7 are not working then chances are that other versions will not work as well.
Have you contacted your hosting provider about any potential issues on your setup?
Have you contacted your hosting provider about any potential issues on your setup?
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- Melanie König-Effenberger
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9 years 3 weeks ago #153545
by Melanie König-Effenberger
Replied by Melanie König-Effenberger on topic Problem with Update K2 to 2.7.0
Is PHP 5.6 enough for installation?
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- Krikor Boghossian
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9 years 3 weeks ago #153551
by Krikor Boghossian
Replied by Krikor Boghossian on topic Problem with Update K2 to 2.7.0
Of course.
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9 years 2 weeks ago #153817
by burnyourears
Replied by burnyourears on topic Problem with Update K2 to 2.7.0
Hi, I have exact the same problems on my site - the same errors, even if I try to install the old version 2.6.9 again.
Is there any solution so far? Would it be possible just to overwrite the files via FTP with version 2.7.0 or would it be a bad idea?
Thanks in advance!
Is there any solution so far? Would it be possible just to overwrite the files via FTP with version 2.7.0 or would it be a bad idea?
Thanks in advance!
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- Krikor Boghossian
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9 years 2 weeks ago #153819
by Krikor Boghossian
Replied by Krikor Boghossian on topic Problem with Update K2 to 2.7.0
FTP is not really secure, a temporary loss in connectivity and your site will suffer.
I would suggest the following:
a) Refer this issue to your hosting provider, in case there is a setup issue
b) If you plan to use FTP, backup (I cannot stress this enough) and try this method in a local environment first because it might lead to unexpected results.
I would suggest the following:
a) Refer this issue to your hosting provider, in case there is a setup issue
b) If you plan to use FTP, backup (I cannot stress this enough) and try this method in a local environment first because it might lead to unexpected results.
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