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extra fields problem

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cristian
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8 years 7 months ago #158402 by cristian

extra fields problem was created by cristian

Hi, i have created an extra field (type Drop-down selection). After that ive introduced a large number of values (options) i didnt count them exactly but i think is more than 200. At some point when i try to enter a new option the joomla respond with a blank page with error INVALID TOKEN.
Any idea what cause this? Is a limitation in options for a single extra field?
thanks,
Cristian

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Krikor Boghossian
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8 years 7 months ago #158405 by Krikor Boghossian

Replied by Krikor Boghossian on topic extra fields problem

INVALID TOKEN, generally speaking is a Joomla! issue when the token from another session is being used.

Can you provide me the entire error code?

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cristian
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8 years 7 months ago #158416 by cristian

Replied by cristian on topic extra fields problem

there is nothing else, just a blank page with that message..
If i try to enter a new value on this specific extra field (with more than 200 options) thats the outcome.
but its working very fine if the same procedure is made on other extra field with just a few options.

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Krikor Boghossian
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8 years 7 months ago #158417 by Krikor Boghossian

Replied by Krikor Boghossian on topic extra fields problem

It is possible to reach the limit in the database's table with such a large amount of values.

The type of the column is text so you can experiment by backing up the database and changing the type to longtext.

PS. Backup :)

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cristian
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8 years 7 months ago #158427 by cristian

Replied by cristian on topic extra fields problem

I have changed the `value` type of the k2_extra_fields table from TEXT to LONGTEXT, and nothing happens.
It still give me a blank page with INVALID TOKEN.

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Krikor Boghossian
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8 years 7 months ago #158432 by Krikor Boghossian

Replied by Krikor Boghossian on topic extra fields problem

Can you enable error description and set it to development.
This will provide more details.

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pauljw
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7 years 11 months ago #162175 by pauljw

Replied by pauljw on topic extra fields problem

Hi,

How did you fix it? Can you please share?

I have the same problem; when I want to add an option first I need to delete one, otherwise i get that 'invalid token' error.

Setting the value from TEXT to LONGTEXT didn't work for me too.

Simply doing a database fix and clean site cache (as advised at www.joomlaworks.net/forum/k2-en/35061-invalid-token-after-add-an-option-extra-fields-k2) didn't do the trick too.

Regards,
Paul

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Krikor Boghossian
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7 years 11 months ago #162179 by Krikor Boghossian

Replied by Krikor Boghossian on topic extra fields problem

Which version of Joomla! and K2 are you using?
Any 3rd party extensions?

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pauljw
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7 years 11 months ago #162181 by pauljw

Replied by pauljw on topic extra fields problem

Thanks for your fast reply! Latest version (2.7.1).
3rd party extensions for k2 you mean? Could I give you a login for our development site (which uses k2 2.8.0)?

Regards,
Paul

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pauljw
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7 years 11 months ago #162200 by pauljw

Replied by pauljw on topic extra fields problem

It might has something to do with another problem we have with extra fields options; when an option is removed the K2 items that had the option assigned to gets the next option in line. So let say we have a K2 items '1' with Extra field 'Store': 'option A'.
Option A is deleted > K2 item '1' gets Extra field 'option B' that doesnt make sense. Please advise how to fix.

Regards,
Paul

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cristian
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7 years 11 months ago #162216 by cristian

Replied by cristian on topic extra fields problem

I didn,t solve it, I just find a way to avoid that.
See your cpanel >phpMyadmin>database name>search for k2 extra field in your structure >choose edit to the extra that you want to add options then add it manually.
Sorry I have no other solution.

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Krikor Boghossian
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7 years 11 months ago #162222 by Krikor Boghossian

Replied by Krikor Boghossian on topic extra fields problem

Can you send me a screenshot of the table, please?

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pauljw
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7 years 11 months ago - 7 years 11 months ago #162247 by pauljw

Replied by pauljw on topic extra fields problem

thank you cristian for sharing your workaround!

The requested screenshot: imgur.com/WoJNM3N

Last edit: 7 years 11 months ago by pauljw.

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pauljw
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7 years 11 months ago #162248 by pauljw

Replied by pauljw on topic extra fields problem

i used this tool www.joomlaworks.net/forum/k2-en/16491-tool-for-importing-exporting-items-to-from-k2?limitstart=0.

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Krikor Boghossian
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7 years 11 months ago #162256 by Krikor Boghossian

Replied by Krikor Boghossian on topic extra fields problem

My bad, I meant the structure.

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pauljw
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7 years 11 months ago #162258 by pauljw

Replied by pauljw on topic extra fields problem

no problem, here it is imgur.com/ImVldxP

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Krikor Boghossian
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7 years 11 months ago #162262 by Krikor Boghossian

Replied by Krikor Boghossian on topic extra fields problem

Step 1) Backup backup and backup :)
Step 2) LONGTEXT or MEDIUMTEXT are not doing the trick, right?
Clear all caches and try again.
Step 3) There are some tweaks mentioned in this post
www.ostraining.com/blog/joomla/invalid-token/

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pauljw
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7 years 11 months ago #162268 by pauljw

Replied by pauljw on topic extra fields problem

Thanks for your reply again.

i cleared cache and expired cache after that I did this:
Redirect www to non-www
RewriteCond %{HTTP_HOST} ^www.yourdomain.com [NC]
RewriteRule ^(.*)$ yourdomain.com/$1 [L,R=301]
If you had a "RewriteEngine On" in your htaccess file already, insert the above code just after the line reading: "RewriteEngine On".
(www.ostraining.com/blog/coding/non-www-to-www/)
That didn't do the trick too..
Other ideas at www.ostraining.com/blog/joomla/invalid-token/ weren't very useful too i guess to solve this specific issue.

Do you have any other clues on how to solve? Can I send you login of our test environment?

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pauljw
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7 years 11 months ago #162270 by pauljw

Replied by pauljw on topic extra fields problem

the issue is actually quite old (www.joomlaworks.net/forum/k2-en/23738-extra-field-issue) so i hope there's a solution..

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Krikor Boghossian
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7 years 11 months ago #162274 by Krikor Boghossian

Replied by Krikor Boghossian on topic extra fields problem

Sure, use the contact form: www.joomlaworks.net/support/contact

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